Job Description

Big Save Hiring! Full Time E-Commerce Operations Assistant in Selangor, Earn up to MYR 3,500 - Ricebowl
E-Commerce Operations Assistant
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MYR3,000 - MYR3,500 Per Month
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Fresh Graduates
More than 40 have applied to this job
Posted 17 hours ago o Closing 16 Jan 2026
More than 40 have applied to this job
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Working Location Near Station

• 11, Jalan Com Industrial Park 2/3, Com Industrial Park, Kawasan Perindustrian Park Kg. Baru Balakong Seri Kembangan Selangor Malaysia 43300

Requirements

• Minimum SPM qualification or equivalent
• Able to communicate in English, Bahasa Malaysia, and Mandarin (spoken & basic written)
• Creative and tech-savvy, with basic photo/video editing skills for product visuals and listings
• Familiarity with e-commerce platforms (Shopee, Lazada, TikTok) is an advantage
• Detail-oriented with strong problem-solving skills
• Strong communication and interpersonal skills
• Good time management and ability to multitask
• Excellent organizational skills with a basic understanding of delivery and logistics
• Able to work independently and in a team
• Positive attitude, proactive, and eager to learn
• Working Hours: Monday - Saturday, 9:30 AM - 6:00 PM

Responsibilities

• Assist with product listings (descriptions, images, videos, and updates) across Shopee, Lazada, and TikTok stores.
• Perform basic photo and video editing for product visuals.
• Update and maintain purchase order records, including parcel tracking, shipping schedules, and delivery timelines to support procurement operations.
• Check and verify platform charges (shipping fees, vouchers, etc.) to avoid overcharges.
• Monitor and compile monthly sales reports for inventory planning and restocking decisions.
• Conduct basic market research on competitors, pricing, and top-selling products to support procurement and product positioning strategies.
• Provide administrative support to the procurement team and company director, including ad-hoc tasks.
• Assist with warehouse tasks (picking, packing, arranging stock) during peak periods when necessary.
• Manage customer service inquiries on Shopee, Lazada, and TikTok by responding promptly and accurately.

Benefits

• EPF & SOCSO
• Annual leaves and medical leaves
• Bonus

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus

Skills
E-commerce Platforms Attention to Detail Customer Service Problem Solving Data Analysis Shipping and Fulfillment Inventory Management Data Entry Microsoft Excel Communication Skills
How to go to Big Save Sdn Bhd by MRT, LRT or other public transport?
Seri Kembangan
Nearby Public Transportation
All MRT KTM
MRT - SERDANG RAYA SELATAN
0.7 km
MRT - SERDANG RAYA UTARA
0.8 km
MRT - SERDANG JAYA
1.4 km
KTM - SERDANG
1.7 km
Important Information
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Skills Required