Job Description

Key Responsibilities:

- Manage and maintain product listings across multiple online marketplaces.

- Upload new products, update pricing, stock levels, and promotional information regularly.

- Monitor marketplace campaigns and execute marketing activities to boost visibility and sales.

- Coordinate with the marketing team for online ads, vouchers, and campaigns.

- Handle customer inquiries, feedback, and after-sales issues promptly and professionally.

- Analyze sales data, traffic performance, and customer behavior to identify growth opportunities.

- Work closely with the warehouse/logistics team to ensure smooth order fulfillment.

- Prepare regular sales and performance reports for management review.

- Keep up to date with industry trends, competitor activities, and new marketplace features.

Requirements:

- Diploma/Degree in Business, Marketing, E-commerce, or related field.
- At least 1-2 years of experience in e-commerce sales or online marketplace management (Shopee, Lazada, TikTok Shop, etc.).
- Good understanding of online marketing strategies and marketplace operations.
- Strong communication, analytical, and problem-solving skills.
- Proficient in Microsoft Excel and familiar with marketplace dashboards and tools.
- Able to work independently and meet sales targets.
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Working days Monday to Saturday (half day)

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,500.00 per month

Work Location: In person