We are seeking a skilled and experienced E-Commerce Support Executive to join our dynamic team at Aspial Lifestyle Business Services Sdn. Bhd. in Bukit Indah, Johor. In this full-time role, you will play a crucial part in providing E-Commerce support for all Aspial Lifestyle business brands (Maxi-Cash, Goldheart & Lee Hwa). The role manages the back-end E-Commerce cycle from data management, campaign management to order processing & fulfilment.
What you'll be doing
Maintenance of E-Commerce database (pricing, description, specification, images).
Inventory management such as check to verify available inventory, top up/replenishment through uploading, removal & replacement of items that have been sold out.
Prepare campaign launches & activations through new product images/inventory for uploading, price changes.
Assist in Live sale preparation & after-sale event/campaign summary report.
Monitor stores arrangement for online orders.
Order processing & info dissemination for fulfilment support.
Manage timelines in terms of E-Commerce site/product readiness in preparation for brand activities. (Market Place campaigns and In-house website tactical promotions/activations).
Good understanding of E-Commerce process flow and customer expectations.
Prepare and upload of images, descriptions, price and other product details for all launches in addition to monthly activations.
Order fulfilment support, to allocate orders to various outlets with available inventory to support fulfilment.
Other backend supports roles.
Rotating support marketplace online chatting after normal working hour.
Monitoring retail gold price and keep update the selling price in every platform.
Planning and implement online Brands awareness campaign with other marketing activities.
Ensure all products are uploaded and sync with full descriptions within the given time frame.
Image re-size required for marketplace platform.
Any other tasks as assigned.
What we're looking for
SPM / Diploma or relevant certification in E-Commerce, Business Administrative, or any other related majors are preferred.
Preferable with 1 year of working experience in the related field is required for this position.
Proficient in using E-Commerce platforms and office productivity tools.
Proficiency in
Mandarin and English
(both spoken and written) will be an advantage.
5 working days, rest and off day might falls on weekday during online shopping campaign day.
Occasion overtime is required to clear urgent orders.
Strong problem-solving and analytical skills, with a keen eye for detail.
Adaptable and able to work well in a fast-paced environment and work under guidance.
About us
Aspial is a publicly listed company in Singapore, overseeing a diverse portfolio of businesses that include jewellery retail, property development, financial services, hospitality, and resort management. Aspial Lifestyle Business Services (ALBS), located in Malaysia, serves as a shared service business centre, playing a crucial role in supporting the Group's various operations. The Group features prominent brands such as Maxi-Cash, Lee Hwa, Goldheart Jewellery, and Niessing. Join our team and be a part of our continued success story.
Apply now and take the next step in your career!
Job Type: Full-time
Pay: RM2,600.00 - RM3,800.00 per month
Benefits:
Additional leave
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Work from home
Application Question(s):
What's your expected monthly basic salary?
What languages are you fluent in?
How would you rate your English language skills?
Which Microsoft Office products are you experienced with?
How much notice are you required to give your current employer?
Are you available to work public holidays?
Do you have experience with inventory management?
Experience:
E-commerce: 1 year (Preferred)
Work Location: In person
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