(educational Industry) Salary Up To Rm 3,700 Mandarin Customer Support Associate @ Petaling Jaya
Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
Job Description
MohonKelayakan
- Applicants with Diploma level qualification and above.
- Proficient in Mandarin (Speak, Write, Type)
- Fluent in English is required for this role
- Basic operating knowledge in Word, Excel, Outlook, and Internet Explorer
- Have no issue to work on 10pm - 2pm Rotational Shift (9 hours per shift including 1 hour break time)
- Able to start working on 24th June 2024
- Have no issue to be fully work based at Petaling Jaya, Selangor Office
- Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
- To exceed customer\'s expectation in terms of customer service & accurate information.
- Answer a high volume of inquiries and meet designed service level thresholds determine by the Company
- Provide information on company products and service.
- Maintain a high level of confidentially in regard to customer billing and credit card information.
- Monthly Salary: RM3,500 Basic Salary + up to RM250 Night Shift + up to RM200 KPI allowance
- EPF and SOCSO
- 12 days Annual Leave & 14 days Medical Leave
- FREE Shuttle Service (Subang Jaya Komuter 7.45am - 10.15pm & Ara Damansara LRT 8.15am - 9.30pm)
- Career Advancement Program
- Well established Cafeteria with variety of food choices
- Facilities: Pool + Gym + Rest & Relax Zone
- One month paid training provided
Maukerja
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Job Detail
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Job IdJD1039650
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAra Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
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EducationNot mentioned