Job Description

FIND YOUR 'BETTER' AT AIAWe don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we'd love to hear from you.
About the Role
The primary objective of this position is responsible for leading investigations into allegations of employee-related issues and escalations, as well as overseeing HR-related compliance and governance matters across the organization. The role ensures objectivity, fairness, and independence in the investigation process, while also acting as the single point of contact for internal governance protocols and external regulatory reporting (e.g., BNM).
Roles and Responsibilities:Conduct comprehensive investigations into employee complaints, grievances, and escalations. Gather and analyze evidence, interview relevant parties, and document findings. Provide clear and concise reports on investigation outcomes to the stakeholders. Develop and implement investigation standards and procedures to ensure consistency and fairness. Maintain confidentiality and integrity throughout the investigation process. Collaborate with HRBP, Legal, Compliance, and Risk to ensure HR practices meet governance expectations and group standards and address complex cases. Act as the division's single point of contact for all HR-related governance and compliance matters, including internal policy adherence and regulatory reporting. Serve as the primary liaison to external regulatory bodies (e.g., BNM) for HR corporate governance topics. Support audits, internal reviews, and reporting of HR-related compliance gaps and mitigation actions. Stay updated on relevant laws, regulations, and best practices related to employee investigations. Perform other responsibilities and duties periodically assigned by supervisor to meet business, operational and/or other requirements.

Minimum Job Requirements:Education: Bachelor's degree in Human Resources, Business Administration, Law, or a related field. Experience + Minimum of 5 years of experience in employee relations, investigations, reporting, or a related area.
Skills and Competencies + Strong analytical and problem-solving skills.
+ Excellent communication and interpersonal skills.
+ Ability to handle sensitive and confidential information with discretion.
+ Knowledge of relevant employment laws and regulations.
+ Proven track record of conducting thorough and impartial investigations.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.