Job Description

As an Employee Lifecycle Administrator in the Tier 1 - Employee and Manager Support Section of the Global Business Centre, you will play a key role in ensuring the administration that underpins all Employee lifecycle processes is completed accurately and on time and will manage all tier 1 queries through to resolution or escalation.

• Maintaining employees\' information on MySuccess and associated HR systems ensuring it is up to date, accurate and complies with GDPR, legal compliance and Kerry standards.
• Managing all leave of absence requests (maternity, paternity, adoption, parental leave).
• Monitoring and reporting on KPIs, raising issues for follow up with the Specialists and People Managers where appropriate.
• Fulfilling all regular and ad-hoc report requests from our partners around the business.
• Managing all requests raised through ServiceNow ensuring SLA\'s are met and issues are resolved in a timely manner and escalating when required.
• Maintaining electronic filing ensuring that folders are kept as streamlined as possible - regularly deleting and archiving information in line with GDPR.
• Monitoring immigration compliance over the lifecycle of for employees in all countries under your domain including use of the sponsorship process ensuring 100% compliance with Home Office, in country legal requirements and internal audit standards.
• Proactively lead / support a variety of projects which support Kerry GBS\'s Continuous Excellence agenda.
• Manage the Occupational Health referral system. Scheduling referrals when required.
• Provide support and assistance to Employee Lifecycle Specialists, our COE partners and HR Business Partners.

Work Life Balance|Diversity is Encouraged

• 1-2 year experience, HR Qualification
• High level of English language proficiency as this is Kerry\'s most widely spoken language.
• Confidently able to successfully deliver services and have high quality interactions with Business Partners and Customer groups.

• Working knowledge of ServiceNow and all of the basic functionality it provides.
• Able to manage all incoming queries and requests for contracts, letters, employee benefits, terms and conditions changes, support with audit requests etc.
• Efficient reporting and analytical skills to work proactively to run reports to provide HR insights to the business.

Our client is a multinational firm who has a SSC in Selangor. They are looking for a ELC - Tier 1 to support the APMEA Region (8:30am - 5:30pm).

• Career Progression
• Diversity Encouraged

Michael Page