Job Description

Salary offered : RM3,000 - RM3,358 per month
Contract Duration : 6 months contract (Can convert permanent & renewable)
Location : Sunway Geo Tower Jalan Lagoon Selatan, Sunway South Quay, Bandar Sunway 47500 Subang Jaya.

Job responsibilities:

• Employee Services resource aligned to Tier 1 & Tier 2 Employee service specialism accountable for ensuring that relevant processes are delivered effectively and always provides excellent Customer services, ensure all key deliverables are achieved for Employee Services scope
• Is expected to execute Tier 1 & Tier 2 Employee Services requests sent by the CoE or Business HR as well as answers complex Employee queries related to Employee Services scope
• Provides Employee Services related expertise, ensuring that all administration processes are executed and aligned to BAT\'s business strategy and resourcing needs
• Works closely with HRBPs and CoEs to deliver HR strategy, processes, and ad hoc project support assigned by Line Manager and Operation Lead
• Uses HR procedures and guidance available to them to manage the processing of data changes, entry, and workflow within technology solutions
• Monitors own performance against service standards to ensure that support and services are provided in line with established SLAs & KPIs
• Maintains data configuration ensuring employee data sync between SuccessFactors and other HR systems
• Ensures the confidentiality of personnel records in close coordination with HR technology lead and ensures that the appropriate security is in place for accessing HR data
• Delivers the regular reconciliation of HR data
• Identifies opportunities to improve specialist services and processes and escalates appropriately
• Delivers data management services to meet established targets through continuous evaluation, quality assurance and focused improvement efforts.

Requirements:

• Minimum degree in Human Resources, Business Administration or equivalent/ fresh graduates are encouraged to apply.
• Attention to details and ability to produce accurate work
• Good knowledge in Microsoft Excel
• Experiences with SuccessFactors & ServiceNow is an added advantage
• Strong work ethic with a positive attitude and good analytical skills
• Strong customer service mind set with good communication and excellent problem-solving skills
• Possesses high degree of professionalism, patient, and grace in servicing clients
• Resourceful, proactive, attentive to details and a good team player

Interested candidates may submit your resume to 012-2092792 (Azril)

Reference Number:

Contact Details:

Azril_Zubir@persolkelly.com

Profession:

Human Resources & Support
HR Admin/ Support/ Management

Company:

PERSOLKELLY Malaysia

Date Posted:

17/01/2024 1:24:00 AM

PersolKelly