Job Description

Role Purpose:

• This role will assist the Engineering Manager to execute all Progressive Maintenance activities, and multi-skilled maintenance service on all operational equipment and facilities infrastructure.
• Responsible for planned scheduling creation and overseeing the adherence and timely completion of work carried out. This role should assist the operation team to improve overall operational effectiveness, mean time between failure and downtime reduction, plan and execute improvement plans, and drive Key Performance Indicators (KPIs) while ensuring that Health, Safety and Environmental requirements are adhered to.
• Implement and guide the team on technical best practices and establish standard policies and procedures whilst also mentoring and leading the department. Work closely with cross-functional departments such as stakeholders to deliver the Compelling Business Needs (CBN) and the company Zero Loss Journey (ZLJ).

Key Accountabilities:

Operations

• Directly supervise engineering technicians in site on daily work schedules. Monitors work alters schedules to meet unforeseen conditions, controls load factors and flow of work to ensure maximum use of available capacity and effective use of labor, tools and equipment.
• Design and implement operations improvement strategies for safety, cost, quality, training, inventory, and services.
• Analyze and draw information for daily operational needs and improvement for the team. Provide prompt problem-solving for key issues.
• Responsible for key operational measures within the business unit such as delivery, quality, productivity, cost, safety, motivation and sustainability).
• Cultivate and reinforce company values, norms, and behaviors. Identify and analyze problems, plans, tasks, and solutions.
• Continuously provide suggestions and recommendations on processes and procedures in accordance with organization goals.
• Maintain quality of maintenance work processes to ensure products/services meet quality standards; assist in implementation of process improvements. Drive improvement strategies in all key metric areas; manage maintenance flow, staffing schedule, resources and expenses according to budget.
• Ensure best practices and standard operating procedures are being followed by conducting frequent business audits.
• Lead 5S activities, housekeeping, and recycling programs. Lead the efforts to create a safety-conscious environment; be actively involved in safety initiatives.
• Collaborate with other functional areas to resolve problems and develop improved manufacturing processes. Make efforts to reduce manufacturing waste and process complexity.
• Performs a wide range of activities to include service and repair of all machines, equipment and structures in and around the site.
• Sustainability champion. Involvement in energy saving and carbon footprint reduction initiatives.
• Preparation and participation in audit.

Corrective Maintenance & Preventative Maintenance

• Repairs and maintains mechanical & electrical equipment such as pneumatic tools, motors, conveyor systems, motors, switches, switchboards, electrical mechanisms, automated machines, controls, panels, relays, circuit breakers, communication systems and alarms, etc. using testing instruments, hand and power tools and precision-measuring instruments. This task includes, but not limited to disassembles of machine for repair or replace broken parts, adjust functional parts of mechanical devices as necessary, clean and lubricating parts, etc
• Provide support to the production team in term of supporting Autonomous Maintenance activity in order to produce superior quality materials by reducing equipment stoppages.
• Locate and diagnose failures, replaces defective components, and performs basic troubleshooting using standard equipment, detailed drawings, diagrams, sketches, specifications, prints, manuals, and verbal and/or written instructions.
• Perform preventative maintenance on equipment as per planned to reduce downtime due to breakdown.
• Properly inspect and maintain shop equipment, in accordance with OSHA regulation.
• Installs functional and structural parts in devices or equipment. Prepare new machines and production equipment for operation.

Record Keeping, Inventory & Housekeeping

• Work with storekeeper in maintaining the spare part inventory so that there is no delay in repairing due to spare part unavailable. Master data creation for inventory spare parts, quantity review, part movement monitoring. Integrate the spare part data in MEX system.
• Maintain appropriate maintenance report and repair logs in a correct manner for audit and traceability purposes.
• Conduct breakdown elimination (BDE) analysis to capture the performance and/or areas for improvement.
• Maintain appropriate maintenance and repair logs.
• Maintain a clean, organized and safe shop and production floor.
• Identify label and stage parts for the equipment with the team.
• SAP system usage. Monitor the aged PO closure and monthly spending.
• MEX system management. Plan, execute and close PM work order. Review the PM task list and frequency.
• Vendor management. Involve in vendor selection, performance evaluation, cost comparison, service level agreement review, etc.

Facilities

• Perform repairs and maintenance in plant or office facilities.
• Perform painting works, masonry works, plumbing works and woodwork.
• May repair, assist in repairing or oversee contracted personnel on heating, ventilating and air conditioning systems.
• Perform or supervise janitorial services and grounds maintenance such as landscaping, lawn care and snow removal.

Plant Access and Security Control Management

• Manage and maintain access control technologies, including fingerprint devices, access cards, and CCTV systems.
• Oversee access card replacement and system updates to ensure proper security measures are in place.

Staff Welfare Administration

• Maintain accurate and up-to-date staff records, covering personal details, entitlements, and relevant life events.
• Supervise and administer employee welfare programs, including insurance, hospitalization, and benefits.
• First contact point in addressing employee\'s inquiries.

Performance Management Support

• Ensure timely completion of staff performance reviews, training, and development processes.
• Facilitate development discussions based on skill matrix evaluations.
• Collaborate with employees to identify career goals and areas for skill enhancement.

Skill Matrix Evaluation

• Support the development and implementation of departmental skill matrices.
• Collaborate with department heads to identify key competencies for each role.
• Conduct regular assessments of employee skills, aligning them with organizational goals.
• Analyze skill gaps, identify training needs, and support development plans.

Conversion Cost and Budget Management:

• Supervise staff-related budgets, including overtime, allowances, and departmental expenditures.
• Responsible for the maintenance expenses within the budget.
• Collaborate with finance and department heads for effective resource allocation and forecasting.

Employee Development & Management:

• Train and develop staff, communicate annual goals, and keep the Global Performance Management System updated.
• Monitor and evaluate team members, attract, retain, and develop high-potential talent.
• Perform general management duties, including appraisals, promotions, and terminations.

IWS Implementation:

• Lead the implementation and adherence to the Integrated Work System (IWS) principles.
• Collaborate with cross-functional teams to ensure the effective integration of IWS into daily operations.
• Champion continuous improvement efforts within the framework of IWS principles.
• Drive a culture of efficiency, waste reduction, and process optimization through IWS methodologies.

Compliance Audit and Certification:

• Play a pivotal role in preparing for and participating in compliance audits, ensuring adherence to regulatory standards and organizational policies.
• Work closely with internal and external auditors to facilitate smooth audit processes.
• Keep abreast of industry regulations and changes, ensuring proactive adjustments to maintain compliance.
• Develop and implement corrective actions based on audit findings to address compliance gaps.
• Act as a liaison between the organization and certification bodies to achieve and maintain certifications.
• Collaborate with relevant departments to establish and maintain standard operating procedures aligned with compliance requirements.
• Maintain meticulous records related to IWS implementation, compliance audits, and certifications.
• Ensure that all necessary documentation is up-to-date and readily available for audit purposes.
• Coordinate with various departments to gather and organize relevant information for compliance and certification.
• Utilize feedback from compliance audits and certification processes to identify areas for continuous improvement.

Skills & Experience:

• A minimum of 2-3 years of experience in the food / manufacturing industry
• Understand of production operation process with basic H&S knowledge
• Knowledge in ISO, HACCP, HALAL, skill in conducting Internal Audit
• Capable of using problem-solving tools to address breakdowns and improve equipment performance
• Basic understanding in automation and PLC

Our Story

Fonterra is a global nutrition company owned by 9000 farming families in New Zealand. We employ 20,000 people around the globe and offer amazing opportunities for people who want to join our team. Our New Zealand-made dairy products are enjoyed in 140 markets across the globe. Our products are loved by people for their balanced nutrition, quality craftsmanship and sheer indulgence.

At Fonterra, diversity, inclusion, and flexibility are a big part of our business, and with a collaborative culture, inspiring leaders and passionate people, this is a great place to work, please apply and join our team.

Fonterra