Job Description

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.What does Access offer you?We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.About you:You will be joining CloudERP which is a sub-division within The Access Group's ERP Division. We empower businesses with cloud-based software solutions that streamline operations across a range of industries. Our focus is on unifying our existing products (Unleashed, Mintsoft, Prospect Soft) to deliver a seamless user experience. We are dedicated to continuously enhancing the CloudERP family with solutions that meet our customers' evolving needs.
We are seeking an experienced and resourceful Regional Engineering Manager to shape the strategic direction of our expanding CloudERP teams within Kuala Lumpur. This role will focus on building strong partnerships with the Engineering Managers of Unleashed, Mintsoft, and Prospect Soft based in the UK and New Zealand. You will champion a collaborative regional development approach, driving talent growth, and providing support for excellent engineering practices across our geographically distributed workforce.Day-to-day, you will:

• Cross-Team Collaboration: Establish strong, productive relationships with the Engineering Managers across our CloudERP products. Facilitate the sharing of best practices, coordinate technical dependencies, and champion engineering excellence throughout the region.
• Team Development in KL: Focus on attracting, onboarding, and developing a high-performing engineering talent pool in Kuala Lumpur. Provide guidance, mentorship, and clear career paths for KL-based engineering staff within their respective product teams.
• Operational Excellence: Ensure that the KL-based engineering team has the necessary resources, support, and alignment with Engineering Managers to ensure the smooth operation of CloudERP products. Drive proactive monitoring, reliability, and responsiveness.
• Process Improvement: Partner with Engineering Managers to identify and implement strategies for automation, quality assurance, and cost optimization within their teams.
• Cultural Sensitivity: Help guide the Engineering Managers in creating inclusive work environments for their globally diverse teams. Advocate for the KL team's perspective for optimal collaboration across regions.
• Relationship Building: Foster a strong sense of trust and interdependency between the KL team and other engineering teams through clear communication and shared learning opportunities.
• Facilitating regular communication channels and knowledge sharing between Engineering Managers across the region.
• Collaborating with Engineering Managers and HR to build effective recruitment and retention strategies in KL.
• Monitoring engineering metrics and KPIs (DORA etc.) for the region, identifying areas for improvement and working strategically with Engineering Managers to drive positive change.
• Implementing strategies to ensure consistency in engineering standards and practices in alignment with other Engineering Managers.
• Working with stakeholders to understand regional priorities and initiatives, providing a voice for the KL team with other Engineering Managers.
• Promoting a security-focused mindset across the region.

Your skills and experiences might also include:

• Minimum of 10 years of experience in software engineering, ideally within the SaaS domain.
• Demonstrated ability to build strong relationships and influence stakeholders across multiple locations.
• Excellent communication, collaboration, and problem-solving skills.
• Experience with cloud technologies and DevOps practices is essential.
• Passion for the growth and mentorship of engineers.
• Appreciation for cultural diversity and ability to foster a globally inclusive workspace.
• Familiarity with ERP & Supply Chain is a plus, but not a requirement.
• Experience working directly with product managers.

What are we all about?The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.Love Work. Love Life. Be You.

The Access Group