Req ID: 120265
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Johor
City: Johor BahruGeneral OverviewFunctional Area: ENG - Engineering
Career Stream: OPE - Operations Engineering
Role: Technical Support 2
SAP Short Name: TS2
Job Title: Engineering Technical Support 2
Direct/Indirect Indicator: IndirectSummaryResponsible in assisting Engineer for coordinating the daily task of EC Management via internal systems such as PDV, SAP, Spectrum Pro/Cellfusion and Customer system requirement such as MY LAM and SNG. Responsible to maintain Monthly ECO Key Performance Indicators and Weekly EC release data. Responsible to present in the Weekly ECN Con-Call for Johor Site to Customer/Site Coordinate and guarantee proper implementation of internal or external ECN. Monitor all phases of an ECN implementation, from receiving the request from the customer, to validate change impacts, confirm requirements with all functions and gather approvals before implementation. Manage and responsible for customer AML and its accuracy in SAP.Detailed Description
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