\xe2\x80\xa2 Provide Hand & Eyes support to Regional, Market and Global IT teams \xe2\x80\xa2 \xe2\x80\xa2 Provide 1st and 2nd level support to end users \xe2\x80\xa2 \xe2\x80\xa2 Monitoring and managing tickets assigned to Support group \xe2\x80\xa2 \xe2\x80\xa2 Assist in planning, designing, testing, and deploying upgrades or new local hardware and local applications \xe2\x80\xa2 \xe2\x80\xa2 Assist in the management of IT hardware, software, and equipment in the office \xe2\x80\xa2 \xe2\x80\xa2 Administration of purchase orders and invoices for the local offices \xe2\x80\xa2 \xe2\x80\xa2 Monitoring the finances and advising on savings and improvements \xe2\x80\xa2 \xe2\x80\xa2 Ensuring the compliance of the office in the ISO, ISAE and regulatory requirements, and maintaining the required reporting \xe2\x80\xa2 \xe2\x80\xa2 End user satisfaction of the IT service within the local office \xe2\x80\xa2 \xe2\x80\xa2 Security oriented and vigilant of any risks, vulnerabilities, or threats. And Avoiding any nonconformities with any of our security standards \xe2\x80\xa2 \xe2\x80\xa2 Ensuring and controlling the Confidentiality, Integrity, and Availability of local office Data \xe2\x80\xa2 \xe2\x80\xa2 To assist the Workplace support Manager with budget related expenditure estimates, in the preparation, maintaining of office budgets and servicing costs. \xe2\x80\xa2 \xe2\x80\xa2 To provide training, guidance, and coaching to users on IT matters and TMF applications and operational procedures. \xe2\x80\xa2 \xe2\x80\xa2 Raise local risks and concerns around the IT service quality to immediate line manager to proactively address them. \xe2\x80\xa2 \xe2\x80\xa2 Convenient communication and high-level visibility to the Workplace IT Manager to ensure alignment between local office and broader TMF roadmap \xe2\x80\xa2 \xe2\x80\xa2 Assisting with global projects or local projects with the guidance and approval from Workplace IT Manager
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9100 experts and 120 offices in more than 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success. We know how to unlock access to the world\xe2\x80\x99s most attractive markets \xe2\x80\x93 no matter how complex \xe2\x80\x93 swiftly, safely and efficiently. That\xe2\x80\x99s why more than 60% of the Fortune Global 500 and FTSE 100, and almost half the top 300 private equity firms, work with us. Our unique global delivery model, underpinned by our digital platform TMF KRAIOS, means we can cover sectors as diverse as capital markets, private equity, real estate, pharmaceuticals, energy and technology, with experts on the ground providing local support. With year-on-year growth averaging 8% since 2013, TMF Group is a trusted and reliable partner. Whether operating across one border or many, with a handful of staff or several thousand, we have the business-critical support you need to expand, operate and grow while remaining compliant, everywhere TMF Group \xe2\x80\x93 we make a complex world simple.
Bachelor\'s or Equivalent