Customer Support: Manage inbound calls, live chats, and emails addressing customer inquiries, complaints, and feedback related to products.
Service Excellence: Strive to exceed customer expectations by providing accurate information and top-notch service.
Team Collaboration: Work effectively within the team to meet KPIs and ensure compliance with SLAs.
Benefits
EPF, SOCSO
Training Provided
Annual leave & Sick leave
Monthly performance KPI bonus
Night shift allowance
6 working days Allowance $$$
Additional Benefits
Accommodation Provided
Staff Activities
Training Provided
Allowance Provided
SkillsFluent English Customer Service Problem-Solving Communication Skills Time ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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