English Customer Support Executive

Iskandar Puteri, Johor, Malaysia

Job Description


  • Customer Support: Manage inbound calls, live chats, and emails addressing customer inquiries, complaints, and feedback related to products.
  • Service Excellence: Strive to exceed customer expectations by providing accurate information and top-notch service.
  • Team Collaboration: Work effectively within the team to meet KPIs and ensure compliance with SLAs.
Benefits
  • EPF, SOCSO
  • Training Provided
  • Annual leave & Sick leave
  • Monthly performance KPI bonus
  • Night shift allowance
  • 6 working days Allowance $$$
Additional Benefits
  • Accommodation Provided
  • Staff Activities
  • Training Provided
  • Allowance Provided
SkillsFluent English Customer Service Problem-Solving Communication Skills Time ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1071019
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Iskandar Puteri, Johor, Malaysia
  • Education
    Not mentioned