English Inbound Sales Representative
Petaling Jaya, Selangor, Malaysia
Job Description
- Education: SPM holders are welcome, provided they have strong English skills.
- Fresh Graduates: Fresh graduates are encouraged to apply, especially if they have a keen interest in sales-personality will be a key factor.
- Sales Experience: Previous sales experience is an added advantage but not mandatory.
- Inbound Calls: Handle incoming calls while maintaining strong sales and customer experience throughout the interaction.
- Consultative Selling: Identify customer needs and recommend new products or services to support their business success.
- Issue Resolution: Provide solutions within our support scope or guide customers to third-party or paid services when necessary.
- Troubleshooting: Resolve issues with client products on the first call whenever possible.
- Performance Metrics: Achieve targets in First Call Resolution, Conversion Rates .NET Promoter Score, and New Sales.
- Interpersonal Skills: Excel in communication, multitasking, and prioritizing in a fast-paced, high-volume environment.
- Leave: Annual and sick leave.
- Professional Development: Training opportunities available.
- Career Advancement: Clear paths for career progression.
- Employee Engagement: Various staff
Ricebowl
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Job Detail
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Job IdJD1054861
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned