Event Client Servicing Manager

Kuala Lumpur - Selangor, Malaysia

Job Description


MohonCompany Highlights

  • Fun working environment
  • Attractive Salary Scheme
  • Staff Appreciation & Rewards
Kelayakan
  • Bachelor\'s degree in event management, hospitality, business administration, or related field (Master\'s degree preferred).
  • Minimum 3 years of experience in event management, with a demonstrated track record of managing client relationships and leading successful event teams.
  • Strong leadership and interpersonal skills, with the ability to inspire and motivate team members to achieve excellence.
  • Excellent communication and negotiation abilities, with a customer-centric approach to service delivery.
  • Proven expertise in strategic event planning, budget management, and risk assessment.
  • Proficiency in event management software and Microsoft Office suite.
  • Flexibility to work evenings, weekends, and travel as required for events.
  • Relevant certifications in event management, project management, or leadership are desirable.
TanggungjawabClient Relationship Management:
  • Serve as the main point of contact for key clients, fostering strong relationships and understanding their needs and objectives.
  • Lead client meetings and consultations to gather requirements, provide recommendations, and address any concerns or inquiries.
Team Leadership and Development:
  • Manage and mentor a team of event professionals, providing guidance, support, and ongoing training to ensure high performance and job satisfaction.
  • Delegate tasks and responsibilities effectively, leveraging team strengths and expertise to achieve project goals.
Strategic Planning and Execution:
  • Collaborate with clients and internal stakeholders to develop strategic event plans aligned with client objectives and organizational goals.
  • Oversee the execution of events from concept to completion, ensuring seamless coordination of logistics, vendor management, and onsite operations.
Budget Management:
  • Develop event budgets in collaboration with clients and finance teams, ensuring accurate cost estimation and adherence to financial guidelines.
  • Monitor expenses throughout the event lifecycle, identifying opportunities for cost optimization and resource allocation.
Quality Assurance and Risk Management:
  • Implement quality assurance processes to uphold high standards of service delivery and customer satisfaction.
  • Proactively identify and mitigate potential risks and challenges, developing contingency plans to address unforeseen circumstances.
Performance Evaluation and Improvement:
  • Conduct post-event evaluations to assess the success of events and identify areas for improvement.
  • Analyze client feedback, performance metrics, and industry trends to inform future event strategies and initiatives.
Manfaat
  • EPF & Socso
  • Medical Leave
  • Annual Leave
KemahiranEvent Planning Client Relationship Management Communication Skills Problem-Solving Negotiation Skills Time ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1061244
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur - Selangor, Malaysia
  • Education
    Not mentioned