Job Description

• Bachelor\'s degree in event management, hospitality, business administration, or related field (Master\'s degree preferred).
• Minimum 3 years of experience in event management, with a demonstrated track record of managing client relationships and leading successful event teams.
• Required language(s): English, Mandarin
• Strong leadership and interpersonal skills, with the ability to inspire and motivate team members to achieve excellence.
• Excellent communication and negotiation abilities, with a customer-centric approach to service delivery.
• Proven expertise in strategic event planning, budget management, and risk assessment.
• Proficiency in event management software and Microsoft Office suite.
• Flexibility to work evenings, weekends, and travel as required for events.
• Relevant certifications in event management, project management, or leadership are desirable.

Responsibilities

• Serve as the main point of contact for key clients, fostering strong relationships and understanding their needs and objectives.
• Lead client meetings and consultations to gather requirements, provide recommendations, and address any concerns or inquiries.
• Manage and mentor a team of event professionals, providing guidance, support, and ongoing training to ensure high performance and job satisfaction.
• Delegate tasks and responsibilities effectively, leveraging team strengths and expertise to achieve project goals.
• Collaborate with clients and internal stakeholders to develop strategic event plans aligned with client objectives and organizational goals.
• Oversee the execution of events from concept to completion, ensuring seamless coordination of logistics, vendor management, and onsite operations.
• Develop event budgets in collaboration with clients and finance teams, ensuring accurate cost estimation and adherence to financial guidelines.
• Monitor expenses throughout the event lifecycle, identifying opportunities for cost optimization and resource allocation.
• Implement quality assurance processes to uphold high standards of service delivery and customer satisfaction.
• Proactively identify and mitigate potential risks and challenges, developing contingency plans to address unforeseen circumstances.
• Conduct post-event evaluations to assess the success of events and identify areas for improvement.
• Analyze client feedback, performance metrics, and industry trends to inform future event strategies and initiatives.

Benefits

• EPF & Socso
• Medical Leave
• Annual Leave

SkillsEvent Planning Client Relationship Management Communication Skills Problem-Solving Negotiation Skills Time ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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