Job Description

Company Description

Informa is a leading international events, intelligence and scholarly research group.

We\'re the specialist\'s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 9,000 colleagues working in more than 30 countries.

At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry.

Our aim is to inspire the global technology community to build a better world by informing, educating and connecting them through world-class research, training, events, and media.

We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology.

Leveraging over 100 trusted brands, we offer an unrivalled global networking community and platform for technologists and innovators to be inspired and reach their full potential.



Role Profile

Is your passion people development!? Do you like supporting teams who shares this passion too?

\xe2\x80\xa6then read on!...

The Learning & Performance Coordinator will join during an exciting period of growth and investment for Informa Tech. They will support the Learning & Performance team to deliver a smooth, slick learning offering across all professions and all geographies across Informa Tech!

This exciting and challenging role will report into the Head of Professional Excellence and Learning and will effectively be the glue that brings everything \'Excellence\' together! Scheduling, planning, monitoring attendance at sessions, analysing data to support Learning Needs Analysis- by Profession, supporting colleagues with learning queries, liaising with suppliers\xe2\x80\xa6etc\xe2\x80\xa6etc! You\'ll be super organised- you\'ll be that person who likes the ducks lined up! But you\'ll also have energy and passion to work with people, and ensure our colleagues have everything they need to perform and be successful

Key Role priorities include\xe2\x80\xa6

• Book and arrange training sessions, supporting meetings and events, setting up physical or virtual training rooms, ensuring appropriate layout and resources are available for delegates and trainers.
• Organise, develop, or source training programs to meet specific training needs.
• Establish and maintain relationships with external training suppliers
• Liaise with various experts regarding instruction and scheduling.
• Monitoring attendance at Training Sessions, assisting in tracking, monitoring, data collection and analysis, and reporting.
• Manage the IT Learning inbox, answering questions, and resolving Candidate queries.
• Analyse data that shares current and future employee training needs
• Financial administration work to include processing invoices, updating tracking sheets and relevant finance systems, chasing payments and answer vendor questions.
• Administration of Learning Management system, E-Learning content curation and management, data management, reporting and addressing candidate queries and issue resolution.
• Updating and maintaining contact lists, databases, and NDA agreements with Vendors.

You will be the key support for all activities relating to our Professional Learning Agenda- (we call that Excellence here)! Attention to detail, a love of planning and organisation is a must! You will also need to be able to get quality stuff done whilst ensuring one hand is always in the future and we continuously look to improve. You\'ll be able to plan well but also thrive within a pacey environment when the unexpected happens! Most importantly you will just genuinely care about our colleagues- making sure they have the best learning experience possible here. We would love it if your passions were also engagement and Inclusion, Diversity and Belonging too, oh and having some fun, that would be good.

The role is based in our APAC region. We have a balanced working approach and a hybrid of Remote and Office is on offer- working from our fabulous office in Penang, Malaysia at least two days a week and the remainder from wherever suits you best! That said, we are a Global business and that means sometimes being available at all different time zones (not on the same day)!

Qualifications

What is our wish list of skills, knowledge, and experience?...

• An interest in Learning and Performance
• Organisation and Logistics
• Attention to Detail and ability to prioritise
• Proficient across key Microsoft Programmes- Excel, Word and PowerPoint
• Keen interest in digitising/automating where possible and tech savvy to work through possible solutions
• Inclusion, Diversity and belonging in your heart, hands and mind is an absolute must (you don\'t need to be an expert, that is a bonus, but that lens and belief)
• You do need to be a storyteller that can thoughtfully pull together and interpret data to aid learning and drive next steps
• Fluent in written and spoken
• Gutsy, resilient, kind and fun with the ability to challenge with credibility
• You need to totally balance being suitably Corporate (we are a FTSE 100) and working in an entrepreneur start up division (we only formed in 2019)!

• That is enough of the list, mostly we want you to be you and be your best here, the same as we want from everyone\xe2\x80\xa6

Informa