Job Description

Job purpose:

To provide

administrative and operational support

to ensure smooth day-to-day operations of MULA Advisory. To maintain proper records, documentation, and filing systems in compliance with regulatory and company requirements. To coordinate registration, enrollment, and attendance tracking for various training and advisory programs. To assist in managing client and participant enquiries, ensuring timely follow-up and resolution of complaints. To support the licensing, onboarding, and documentation processes for consultants and clients To contribute to continuous process improvement and ensure service efficiency

Job responsibilities:

Handle

daily administrative tasks

including data entry, correspondence, document preparation, and filing Maintain up-to-date participant registration and enrollment records for all training and advisory programmes. Monitor programme attendance, completion status, and prepare related reports. Follow up on enquiries and complaints received from clients, consultants, and participants to ensure timely response and resolution. Assist in the preparation, submission, and tracking of licensing and compliance-related documents. Support the operations team in client onboarding, documentation, and internal audit preparation. Coordinate meetings, prepare minutes, and follow up on pending action items. Liaise with external parties such as regulatory authorities, service providers, and vendors as required. Ensure confidentiality, accuracy, and proper maintenance of company records and communications. Perform other administrative duties as assigned by the superior to support departmental objectives

Job requirements:

Diploma / Bachelor's Degree in Business Administration, Management, or a related field. Minimum 1-2 years of administrative or operations experience (fresh graduates may be considered). Proficient in Microsoft Office and Google Workspace tools. Knowledge of financial advisory or capital market operations is an added advantage.

Personal qualities/attributes:

Detail-oriented with strong organizational and time management skills Responsible, proactive, and able to work independently with minimal supervision. Strong interpersonal and communication skills. Eager to learn and contribute to a dynamic and growing organization. Demonstrates integrity and confidentiality in handling sensitive information.
Job Types: Full-time, Permanent

Application Question(s):

How many years do you have in handling administration tasks? How much is your minimum expected salary? What is your highest educational qualification? Are you able to work in KL Eco City (walking distance from LRT Abdullah Hukum)?
Work Location: In person