Job Description

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Executive Operations & Internal Coordination Officer
At BJAK, we are building Southeast Asia's leading digital financial platform - fast. As the organization continues to scale, we require a highly reliable and detail-oriented internal execution role to support daily operations across teams.
This role serves as a central internal support function, working closely with HR, Marketing, Finance, and Operations to ensure follow-ups, coordination, and execution are carried out smoothly.
Why This Role Matters

• Act as a reliable internal support arm to help teams execute day-to-day priorities efficiently
• Ensure operational follow-ups, trackers, and coordination do not fall through the cracks
• Support multiple departments by handling administrative, coordination, and execution tasks
• Free up functional teams by taking ownership of tracking, updates, and internal coordination

Requirements:
What You Will Do
1. CEO Support & Priority Management

• Provide day-to-day support to the CEO, including managing schedules, meetings, documentation, and follow-ups
• Track and follow through on CEO priorities, action items, and decisions across teams
• Prepare briefing notes, summaries, and materials for internal and external meetings
• Act as a point of coordination between the CEO and internal stakeholders

2. Cross-Functional Execution

• Support ad-hoc projects that cut across multiple functions (e.g. HR, Operations, Finance, Product, Marketing)
• Coordinate with internal teams to gather updates, align timelines, and unblock execution issues
• Ensure deliverables are completed on time and issues are escalated appropriately
• Drive follow-ups without formal authority

3. Administrative & Operational Tasks

• Handle hands-on administrative work such as documentation, data tracking, reporting, and task coordination
• Organise information, files, trackers, and workflows to support decision-making
• Assist with logistics, scheduling, and operational arrangements as required

4. Problem-Solving & Ad-Hoc Support

• Identify gaps, risks, or inefficiencies and propose practical solutions
• Handle unexpected requests or last-minute changes with composure and clarity
• Support special projects or urgent matters as assigned by the CEO

What You Bring

• 3+ years of experience in administrative support, operations, HR coordination, or similar roles
• Strong spreadsheet and documentation skills (Google Sheets / Excel / Docs)
• Ability to track multiple tasks and follow up across different teams
• Clear written communication skills for internal updates and recaps
• High level of discretion and professionalism when handling internal information
• Comfortable working in a fast-paced environment with shifting priorities

You Will Thrive Here If You...

• Are highly organized, reliable, and detail-oriented
• Enjoy supporting multiple teams and keeping things running smoothly
• Are comfortable handling repetitive administrative tasks alongside ad-hoc requests
• Can follow up persistently and ensure updates are provided on time
• Prefer internal-facing execution rather than external stakeholder management

Benefits:
Why Join Us

• Directly enable BJAK's rapid growth by securing licenses and managing compliance.
• Unparalleled exposure and fast-tracked career growth at an SEA tech leader.
• Above-market compensation
• Flat, no-politics environment that values speed, ownership, and clarity.

About BJAK
BJAK is Southeast Asia's largest digital insurance platform. Headquartered in Malaysia with operations in Thailand, Taiwan, and Japan, we help millions of users access transparent, affordable financial protection. Through automation, AI, and intelligent systems, we simplify complex financial services, making them faster, more inclusive, and accessible to all.
If you're ready to lead from behind the scenes and help drive the company forward, we welcome you to join us.

Skills Required