Job Description

Responsibilities:

Assist in monitoring pension administration processes and controls to ensure compliance with regulatory requirements and service delivery standards. Provide support in the setup and execution of quality control framework and quality plan for pension administration. Support management and investigation of customers complaints and operational incidents, compile reports for internal and external stakeholders. Conduct UAT testing and support in trustee onboarding and data migration. Review and update procedures and guidelines on quality management monitoring, complaint management, and regulatory reporting. Perform ad-hoc duties and projects as assigned.

Requirements:

Bachelor degree or equivalent education. Having experience in pension administration/financial industry preferably. Effective communication and interpersonal skills. Self- motivated, detailed - oriented and willing to learn. Excellent command of spoken and written English and Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking internal or external parties. Strong analytical, good interpersonal and organizing skills. Capacity to multi-task, manage time effectively and work under pressure to fulfill assigned tasks by the timeline. Proficient in PC skills (MS PowerPoints & Excel & Word). Fresh graduates or candidate with less experience with demonstrated ability and interest in the position are welcome to apply. #

Job Requirement:

Experience Level

Entry level (i.e. Exec, Snr. Exec)

Education Level

Bachelor's Degree

Language

English,


Mandarin,


Cantonese

Skillset

Strong Analytical


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Benefits:

Fun

Game room with PS4, FIFA19 and Foosball at all time.

Snacks & Beverages

Vending machines with various snacks and coffee for you to choose from.

Yearly activities

Movie Day, Outdoor activities, Celebration during festive seasons and many more!

Remuneration package

Competitive Salary (way above market rate if you have the right potential!)

Coverage

Insurance and medical coverage.

Allowances

Monthly sports allowance, Yearly department gathering and welcome dinner for new staff.

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Company Overview:

iFAST Corporation is a global digital banking and wealth management platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia. The Group offers access to over 17,000 investment products including funds, bonds and Singapore Government Securities (SGS), stocks, Exchange Traded Funds (ETFs), insurance products, and services including online discretionary portfolio management services (DPMS), research and investment seminars, financial technology (fintech) solutions, banking, pension administration, investment administration and transactions services. The company is also present in Hong Kong, Malaysia, China and UK.
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Kuala Lumpur, Malaysia
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Full Time
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Quality Assurance
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