Executive, Customer Advisory

Kuala Lumpur, Malaysia

Job Description


Job Responsibilities:

  • Daily checking on customer credibility on whether customers entitled to rent our products.
  • Reviewing documents for corporate customers to ensure the establishment is deemed fit with company policies.
  • Reducing collection & fraud risk on customers with bankruptcy and multiple details.
  • Ensuring the rental contract agreement is signed by the customer and attached as solid proof.
  • Review whether the customer is entitled to the number of units by monitoring collection history and CTOS score checking.
  • Ensuring no fraud cases on each order with irregular sales.
  • Assist the service team in reviewing documents such as SSM to determine whether the installation is suitable.
  • Ensuring payment details are completed with payment proof attached.
  • Handle rental transfer ownership to those customers that wish to transfer their product to another owner.
Job Requirements:
  • Bachelor\xe2\x80\x99s Degree, Diploma, in Business Administration or equivalent.
  • Fresh Graduates are encouraged to apply.
  • Excellent communication and interpersonal skills to interact effectively with collection agencies & customers on case basis.
  • Strong attention to detail and ability to accurately verify payment list and commission scheme.
  • Ability to work independently, prioritize tasks, and manage time effectively.
  • Flexibility to travel to various locations within the assigned territory.
  • Valid driver\'s license and reliable transportation.
  • High Proficiency in Microsoft Office (Mainly in Excel) and well-versed in statistical knowledge.
  • Integrity, professionalism, and the ability to handle confidential customer information.

SK MAGIC RETAILS MALAYSIA SDN BHD

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Job Detail

  • Job Id
    JD959368
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned