Executive Customer Experience Management (administration & Logistics)

Sepang, M10, MY, Malaysia

Job Description

Date:

28 Aug 2025


Location:

Sepang, 10, MY, 64000


Company:

Malaysia Airports Holdings Berhad



-------------------


POSITION GENERAL SUMMARY




To execute and implement office administration related activities and manage the department's relevant standards.





ESSENTIAL POSITION FUNCTIONS




Manage and coordinate administration and logistics associated activities and operations to ensure efficiency and compliance with company policies. Oversee the overall administation and logistics management for CEM and ensuring relevant records are well maintained. Preparation of reports, presentations and data analysis as required by management. Plan, coordinate and lead all recruitment activities within CEM, including liaison with other stakeholders (i.e. human capital, etc...) Plan, coordinate and monitor overall logistics operations, including company vehicles, buggies and etc. Monitor inventory levels and coordinate with suppliers to ensure timely delivery of materials, assets and supplies. Participate in projects, purchasing and contract associated activities for CEM. Identify areas for process improvement and implement efficient solutions to optimise cost and performance with regards to CEM's administration and logistics activities. Communicate and Collaborate with other departments such as Procurement, Finance, Human Capital, Operations Team and others relevated parties to ensure seamless administration and logistics operations.

Key Challenges


------------------


To effectively and efficiently manage relevant standards and its compliants of CEM department. Able to work effectively with peers, senior and junior colleagues and other stakeholders. To professionally resolve issues escalated by staff, passengers and stakeholders.

Skills


----------


Excellent interpersonal, written and communication skills (multilingual is an advantageous). Strong organisation skills with a problem-solving attitude. Able to make decisions / provide solution to keep the office functioning and support the operations team. Possess self-management, proactive, flexible, organised, attention to detail & efficient attitude/character. Ability to multi-task and work under pressure with tough deadlines. Able to execute initiatives under minimum supervision. Possesses leadership qualities to lead a team and a great team player. Possess a pleasant and professional attitude when dealing with peers, senior and junior colleagues and other stakeholders. Computer literate with excellent working knowledge of MS Office.

Edeucation


--------------


EXTERNAL




Degree Certificate, preferably with specialization in Mass Communication/Public Relations/Business Administration / Marketing / Commercial Management

Relevant Industries


-----------------------


Internal




Bachelor's Degree Diploma with 2 years relevant working experience in Supervisory role Certificate / STPM with 3 years relevant working experience in Supervisory role SPM with 5 years relevant working experience in Supervisory role

External




Bachelor's Degree with 1 year relevant experience.

Additional Information


--------------------------



pen for Malaysian citizens only



Please be reminded that only online applications will be entertained



Application should reach us by

4 September 2025





Only the shortlisted will be notified





Job Segment:

Data Analyst, Marketing Manager, PR, Business Process, Logistics, Data, Marketing, Management, Operations

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1160775
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sepang, M10, MY, Malaysia
  • Education
    Not mentioned