Executive, Customer Service
Kuantan, Pahang, Malaysia
Job Description
The East Coast Rail Link (ECRL) Hiring! Full Time Executive, Customer Service in Pahang - Ricebowl
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Executive, Customer Service
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Requirements
- Diploma or Bachelor's Degree in Business, Hospitality, or related field.
- Minimum 2-3 years of customer service experience.
- Strong communication, problem-solving, and interpersonal skills.
- Customer-oriented and safety-conscious attitude.
- Provide front-line assistance to passengers at stations and ticketing counters.
- Respond to inquiries, assist passengers with travel information, and manage ticketing systems.
- Support customer engagement and ensure compliance with service procedures.
- Ensure passenger safety, comfort, and satisfaction at all times.
- Only shortlisted candidates will be contacted for interview.
Customer Relationship Management
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Job Detail
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Job IdJD1266155
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuantan, Pahang, Malaysia
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EducationNot mentioned