Executive Customer Service
Job Description
- To interact with customers to address their concerns, answer their questions and assist them with their needs. - Process or cancel order - Suggest solutions when a product malfunctions - Recommend potential products or services to management by collecting customer information and analyzing customer needs - Generate sales leads - Build sustainable relationships of trust through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Resolve customer complaints via phone, email, mail, or social media - Take payment information and other pertinent information such as addresses and phone numbers - Sell products and services Job Types: Full-time, Permanent, Fresh graduate Pay: From RM1,500.00 per month Schedule:
- Monday to Friday
- Commission pay
- Seremban: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
- STM/STPM (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- Mandarin (Preferred)
- Bahasa (Preferred)
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Job Detail
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Job IdJD954712
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNilai, Malaysia
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EducationNot mentioned