Job Description

MohonKelayakan

• Diploma or Bachelor\'s Degree in Marketing/Mass Comm/Business Admin or equivalent.
• Must be hands on, detail oriented and dedicated.
• Independent and able to work under pressure and multitasking environment.
• Good understanding of customer segmentation and demographics.
• Ability to interact with all levels of people to address arising issues.
• Fluent written and spoken in English & Bahasa Melayu.
• Customer oriented with ability to interact with people effectively.
• Dynamic interpersonal skills with ability to manage the team.
• Responsible, meticulous and possess good working attitude.
• Strong interpersonal and communication skills.
• Has own initiative and able to work independently and under pressure.
• Fresh graduates with passion are welcome to apply.

Tanggungjawab

• Responsible for achieving targeted workshop productivity, efficiency and labour sales through effective utilization of 3-in-1 as a management tool.
• Responsible for the handover of vehicle to Service Advisor with all customer request duly attended as promised.
• Ensure strict compliance to company\'s policies and procedures pertaining to warranty jobs, cash and credit cards.
• Ensure prompt submission of well documented special service campaigns, technical report and fix IT-right programs.
• Monitor & manage daily B&P workshop operations.
• Compliance to Toyota B&P standard operating procedures.
• Strategize in carrying out marketing activities and expand spotter network, to achieve B&P targets.
• Responsible for effective utilization of 3-in-1 system to monitor WIP, back order, follow up, appointment and service reminders.
• Ensure effective liaison on operational and administrative matters with both internal department and external suppliers.
• Undertake any other ad-hoc assignments or duties assigned by superior when required.

Manfaat

• Training Provided
• EPF & SOCSO

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