Job Description

The Italian Baker Sdn Bhd, Sungai Buloh, Selangor
Summary
We are seeking a detail-oriented Data Analyst to track, interpret, and improve our sales performance. The ideal candidate is strong with numbers, skilled at uncovering meaningful insights, and able to translate data into practical strategies that support growth and enhance overall business performance.
Responsibilities * Collect, clean and analyze sales data to uncover performance trends and growth opportunities.

• This includes preparing regular reports and dashboards on key sales metrics, as well as conducting ongoing performance evaluations to support informed decision-making
• Perform deep-dive assessments to identify root causes of performance gaps and recommend improvements to sales team and management.
• Collaborate with sales, marketing and operations team to develop strategies that enhance sal
• Monitor and review the impact of implemented strategies and adjust recommendations based on results.es effectiveness and growth.
• Support ad-hoc data analysis requests to guide business decisions.
• Model and uphold the company's culture, values, and ethical standards, inspiring trust and accountability at all levels.
• Demonstrate adaptability and collaboration in supporting group-wide initiatives and cross-functional projects.
• Undertake special assignments and additional responsibilities as delegated by senior management from time to time.

Qualification, Experience & Skills * Candidate must possess at least a Bachelor's degree in economics, actuarial, mathematics, statistics, or similar quantitative field.

• Proven experience in data analysis, sales analytics or similar role
• Proficiency in business intelligence tools such as Excel, PowerBI,SFA or similar.
• Ability to understand and convert data into business insights and recommendations.

Competencies * Excellent analytical, problem solving and critical thinking skills.

• Strong communication skills to present insights clearly to non-technical stakeholders
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Able to make and assess personal/team decisions and align actions with organisation's vision and mission; demonstrates and models
• alignment and adherence to organisation's values, ethical boundaries, and professional work ethics.
• Able to establish and maintain open/trusting relationships with colleagues, clients, partners, and affiliates to nurture collaborative partnerships and work towards a common goal.
• Able to contribute and encourage new ideas and approaches to support business growth; demonstrates openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapts and improvises quickly, appropriately, and decisively to internal/external changes
• Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication
• to follow through on commitments; creates plans and manages resources to accomplish and deliver self and team's commitments.
• Able to understand and prioritize customers' needs/expectations and develop customer-centric solutions to improve service delivery.
• Proficient time management skills with a strong sense of urgency.
• Strong professional ethics, trustworthy, self-starter and independent with high level of integrity.

Skills Required