Job Description

Functional Responsibilities:Responsible for continuous monitoring of the flying programme and escalation to the Senior on Duty, Duty Manager or Outstation of delays, special requirements or general allocations.Functional Duties:

• Monitor the daily flying programme with the goal of ontime operations (0-15 minutes) for all.
• Update and maintain related flight information including registration changes, timings etc.
• Plan, document and liaise with required stakeholders for recovery plans or potential delay reduction strategies for the daily flying programme.
• Update appropriate crew control teams of any delays exceeding 30 minutes, or as specifically requested on the day of operation.
• Escalate to the Senior staff on Duty any significant delays, flight data anomalies or likely future impacts known based on daily flying programme status.
• Input post flight voyage report data received from flight crew relating to delay reason and time, including crosscheck of existing information automatically entered.
• Review consequential delay reasons and links between flights to ensure accurate representation to ensure appropriate mitigating action can be taken.

Traits:

• Detailed oriented and meticulous, Able to perform under pressure in a challenging/demanding environment.
• Good time management, effective communication skills and ability to provide direction to a team.
• Ability to make critical decision making.
• Must be able to work in a 24/7 shift rotation environment.

Minimum working experience:Preferably with at least 2 years of experience in airline, airport or ground handling operational environment.Education:

• Candidates must possess at least a Bachelor\xe2\x80\x99s Degree or Post Graduate Diploma in Airline Operations/Airport management, Hospitality/Tourism/Hotel management, Logistics/Transportation or equivalent.
• Professional qualifications:
• Understanding aircraft and crew requirements would be an added advantage.
• Proficient in both written and spoken English.

Training required for the position (if any):

• Proficient in Microsoft and Google software.
• Familiar with AIMs systems will be added advantages.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

AirAsia