Job Description

Prudential\'s purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people\'s career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed. Job Summary: The incumbent is responsible for overall HR Operations administration, particular in supporting the HR Operations Excellence Lead on the administration function mainly in the following areas: . Process Efficiency & Control Mechanism . Data Management & Data Integrity . HR Risk, Compliance, Governance & Audit . HR Policies & Procedures . Compliance & Regulatory Administration . HRIS & Systems Administration . Vendors Management . Staff Costs & Reporting Dotted reporting Senior Manager, HR Operations . Payroll Administration & Related Reporting Activities Ensure smooth running of operations administration, support services to other departments and all stakeholders, and continuously to support HR operational efficiency and to ensure accurate and timely deliveries. Principal Duties & Responsibilities: 1. Process Efficiency & Control Mechanism / Data Management & Data Integrity To support restructuring exercise in ensuring accuracy & timely deliveries. To support in HR operations efficiency and improvements. To ensure overall data management and data integrity. 2. HR Risk & Compliance / Governance / Audit / HR Policies & Procedure/ Regulatory Administration To support an effective HR operations governance, system governance, statutory governance, risk governance including to maintain and update policies and procedures and to ensure HR operational is in accordance to the guidelines and procedures and to comply with regulatory requirements, process design, overall data handling and data quality control as well as attend to auditor / audit requirements. 3. HRIS & Systems Administration To handle internal and external parties pertaining to system issues / queries such as staff enquiries and system audit enquiries etc. To support system admin & security administration. To support in managing system behavior and performance, i.e. system maintenance, business process review, system related test such as interface process, upgrade etc. To support in liaising with system users, regional myHR team or vendor on system related configuration & implementation. To support in system turnaround time (TAT) to ensure process efficiency. To support in system analytics and reports. To involve in system awareness road show or system related training. 4. Vendor Management To support engagement of new service / Onboarding of Service Provider, if any. To ensure vendor management related areas are well executed, this includes the quarterly, yearly vendor performance evaluations, contract renewal etc. To maintain good relationships with vendors. 5. Staff Costs, Budgeting and Reporting To support staff costs related exercises, this includes costs simulation & recharge. To support the yearly budget exercise. To support the staff costs related costing & reporting. 6. Payroll Administration & Related Reporting Activities To support payroll function to ensure accuracy & timely deliveries. To support in payroll financial related activities & reporting including GL processing, journal entries, salary cross-charging & etc. To monitor & ensure data accuracy interfaced from myHR and accurate payroll information registered in KaizenHR. To support routine and ad-hoc reports such as payroll and bank reconciliation reports, department overtime reports, Bank Negara reports or any financial related reports etc. 7. Others To support HR Driven Projects as and when required. Other ad-hoc assignment as assigned from time to time. Job Specifications: a. Education Bachelor Degree / Diploma in any discipline. b. Experience At least 1 year of working experience in Human Resources. Experience in any HRIS system/ payroll system will be an added-advantage. c. Knowledge & Skills Organized and self-motivated with the ability to perform under pressure. Meticulous, neat and detailed oriented. Knowledge of using Workday will be an added advantage. Good communication skill both in spoken and written English. Well versed in Microsoft Office application. Independent and possess good work ethics with a positive attitude. Strict compliance with all applicable deadlines and able to work under pressure. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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