Job Description

Responsibilities:

• Lead and manage the housekeeping department, including supervising staff, scheduling, and performance management.
• Develop and implement housekeeping policies, procedures, and standards to maintain a clean and comfortable environment for guests and employees.
• Coordinate with other departments to ensure timely turnover of rooms and adherence to guest preferences and special requests.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness and safety standards.
• Manage inventory and supplies, including ordering, receiving, and maintaining appropriate stock levels within budgetary constraints.
• Oversee the training and development of housekeeping staff, ensuring they are equipped with the necessary skills and knowledge to perform their duties effectively.
• Monitor and evaluate departmental performance, identifying areas for improvement and implementing corrective actions as necessary.
• Foster a positive work environment that promotes teamwork, communication, and mutual respect among staff members.

Requirements:

• Minimum of 5-8 years of experience in housekeeping management, preferably in a resort or hospitality setting.
• Minimum education requirement: SPM or equivalent.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Exceptional attention to detail and a passion for delivering high-quality service.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changes and challenges.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively
• Proven track record of implementing and maintaining housekeeping standards and procedures.
• Fluent in English; ability to speak multiple languages, such as Chinese, is considered a bonus.
• Professional demeanor, positive attitude, and the ability to uphold the resort\'s values and culture.

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OthersCompany:PERSOLKELLY MalaysiaDate Posted:14/05/2024 3:17:00 PM

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