Job Description

If you are looking to excel and make a difference, take a closer look at us\xe2\x80\xa6

Key Responsibilities and Accountabilities

Functional (job responsibilities)

Sales & Revenue

• Aggressively source and book new loans for the bank;
• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, roadshows and any other sales activities to achieve sales targets;
• Complete action of all leads assigned via LMS and strive to deliver high conversion rate of these leads to sales;

Customer Relationship & Marketing

• Develop and maintain strong relationship with current and new customer;
• Attend road shows and/or any branch/off-site activities when required;
• To actively promote Unsecured Personal Loan products;
• Cross selling other banking products as and when opportunity arises to increase customers\xe2\x80\x99 stickiness with HLB;

Compliance & Regulatory

• Exhibit high professionalism and competency when selling;
• Ensure bank\xe2\x80\x99s interest is protected at all times;
• Comply with bank\xe2\x80\x99s relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance;
• To maintain and uphold service standards set by the Bank at all times.

Managerial (team/group responsibilities)

• To collaborate with peers and colleagues in creating a positive customer experience;
• To contribute to an achievement oriented working environment.

Organizational (organizational responsibilities)

• Represent HLB in relationship building with the community;
• Continuous effort to improve business in support of building brand awareness and improving customer experience.

Jobholder Requirements

• Malaysian Citizen

Education/Qualification

• Diploma, Higher Diploma or Bachelor\xe2\x80\x99s degree in Business, Finance or related field is preferred

Experience

• Min 3 years in sales experience;
• Experience in banking products, process and policies.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our \xe2\x80\x9cDigital at the Core\xe2\x80\x9d ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

Hong Leong Bank