Job Description

32887 | Operations | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Temporary


JOB PURPOSE/ROLE/SUMMARY
To deliver quality Policy and Endorsement issuance service standard for Employee Benefits policyholders through various distribution channels (broking, agents, and direct clients) to achieve department production target as well as retention of corporate client.


KEY RESPONSIBILITIES

• To process and ensure the issuance of policy, member schedule, bordereaux, invoices, underwriting requirements letter and any correspondences for new business, renewal, endorsement are issued and delivered within the agreed Turnaround Time (TAT).
• Ensure the agreed policy and endorsement issuance productivity and production targets are met.
• Ensure & monitor daily endorsement advice are batched for processing.
• Assist in enquiries (inclusive of member verification for TPA) and correspondence on operations related issue.
• Ensure bordereaux to third party administrator (TPA) are delivered within the agreed TAT for medical card facility policies.
• To comply with EB Operation Standard Operating Procedure (SOP) processes and ensure compliance among all sub-ordinates.
• To coach or provide guidance to staff in addressing complex operation matter(s).
• Liaise with the marketers and sales support unit in managing customer\xe2\x80\x99s expectation(s).
• To undertake any other duties and responsibilities requested by the Management as and when required.

KEY REQUIREMENTS/SKILLS/EXPERIENCE

• Bachelors\xe2\x80\x99 Degree or equivalent, in any related field.
• Good command of English and Bahasa Malaysia.
• Must be computer literate.
• Have a strong sense of commitment, teamwork, and good interpersonal skills.
• Able to work independently with minimum supervision.
• Fresh graduates are encouraged to apply.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.


We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.


Note: Diversity of minds is an integral part of Allianz\xe2\x80\x99 company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.


Job Level:
Entry Level
Location:


KUALA LUMPUR, Federal Territory of Kuala Lumpur, MY

Area of Expertise:
Operations
Unit:
Allianz Malaysia
Employing Entity:
Allianz Life Insurance Malaysia Berhad
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Temporary
ID:
32887