Job Description

OVERVIEW

• To achieve sales target by promoting and selling company products.
• To expand customer base / to increase customer counts.
• To sell company products by establishing contact and developing relationship with prospective customers.
• To expand business with existing customers by promoting new products or through a sales strategy.
• To maintain good rapport with customers by providing support, high level of service, market and product information, regulatory guidance, and market trend.
• To work closely with marketing team to promote products and services.
• To maintain professional and technical knowledge by attending training courses, seminars, conferences, workshops and reading periodicals.
• To meet individual and team KPI set by the company.
• To maintain accurate information of documents such as Customer Requirement (CR) File and Forecast Quantity.
• To facilitate the agreements and contracts discussion with customers.
• To maintain the filing of agreements and contracts signed with customers.
• Responsible for customer enquiries pertaining to quotation, product, sample, registration, shipment, artwork, visit and payment.
• To handle customer visits, meeting and transportation/hotel room booking arrangement.
• Responsible for sending new pricing to customers and update CR File.
• To suggest price review based on feedback from customers.
• Responsible for accuracy of Purchase Order processing.
• To monitor payment of customers.
• To follow up payment with customer when necessary.
• To involve in internal and external audits.
• To involve in preparation of exhibition and attends exhibition both local and overseas.
• To organise Packaging Change Order (PCO) meeting, kick off meeting and participate into User Acceptance Testing (UAT) with other departments involved for new customers and new requirements.
• Responsible for accuracy of initial production of new items via sighting the production process.
• To assist Manager / Assistant Manager in the yearly sales budget planning by providing customer's sales forecast.
• To perform customer survey.
• Any tasks assigned by Manager / Assistant Manager.

• Bachelor Degree in Business / Marketing or equivalent from a recognised institution.
• Minimum 2 years of working experience in the related field or fresh graduate.
• Sales negotiation techniques.
• Selling skills.
• Presentation skills.

Hartalega