Job Description

FOMO Solution Sdn. Bhd. Hiring! Full Time Executive/ Senior Executive - Client Success in Johor, Earn up to MYR 10,000 - Ricebowl
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Executive/ Senior Executive - Client Success
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MYR7,500 - MYR10,000 Per Month
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Fewer than 10 applicants. Your chances are good!
Posted 20 hours ago o Closing 1 Feb 2026
Fewer than 10 applicants. Your chances are good!
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Company Highlights

• Cross functional career growth
• New start-up experience

Working Location

• Jalan Wong Ah Fook Johor Bahru Johor Malaysia 80000

Requirements
Diploma/ Degree in Business/ Economics/ Sales & Marketing or equivalent
Minimum 2-3 years' experience in either in client/ account servicing & customer service
Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
Resourceful and independent with good problem-solving skills
Strong communication and relationship-building skills
Fluent in both English and Mandarin
Additional Asian languages would be advantageous to communicate with clients in the international market
Commercial understanding of technology solutions, specifically towards financial services industry preferred
Note: You must be willing to commute to Singapore when required by the hiring team for training/ team meeting purpose. (Transportation reimbursement will be given when needed to commute)
*Depending on experience, plus benefits & commute allowance
Responsibilities
Manage clients' post-sales activities and cultivate strong relationships with clients by providing an elite client experience
Maintain professional and effective working relationships with newly onboarded clients and accurately assess the risks in the relationships and their development
Assist clients with the setting up of their accounts with the Company, leading up to their first transaction
Manage clients' inquiries and resolve queries or issues promptly after their onboarding
Create, identify and qualify selling opportunities by maintaining close communication and engagement with the clients
Develop trusted relationships with key accounts and high-priority clients to encourage high-volume transaction flows
Ensure the timely and successful delivery of our products and solutions according to the clients' needs and objectives
Work closely with the sales and accounts teams to ensure the effective handover processes of the client
Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Allowance Provided
• Training Provided
• Company Trip
• 5 Working Days
• Fun and Dynamic Environment
• ?Career Advancement

Skills
Stakeholder Management Problem Solving Client Relationship Management
Important Information
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Skills Required