Are you passionate about customer engagement and service excellence? Join us as an
Executive (PT/MA)
and play a pivotal role in driving impactful customer engagement programs for Proficiency Testing and measurement audit activities.
Key Responsibilities:
Initiate and oversee customer engagement programs, ensuring seamless execution and high satisfaction.
Respond promptly to customer inquiries with quality and professionalism.
Manage and monitor service Turnaround Time (TAT) to optimize efficiency and achieve business performance targets.
Requirements:
A degree in Business Administration, Marketing, Economics, Entrepreneurship, Engineering Technology, or a related field.
Strong organizational skills with the ability to manage multiple projects effectively.
Customer-focused mindset with excellent communication and problem-solving skills.
Proficiency in office software such as MS Office and an eagerness to adopt new tools.
Join our dynamic team and contribute to delivering outstanding service in a collaborative environment. Apply today and make an impact!