Job Description

If you are looking to excel and make a difference, take a closer look at us\xe2\x80\xa6We are looking for Executive, Transaction Banking Fulfilment which mainly to process the Corporate Internet Banking application and provide the customer support activities with the objective of ensuring an excellent customer satisfaction level in the Internet Banking service aspect. The successful candidate will be reporting to Unit Head (Manager).Key Responsibilities:

• Coordinate onboarding life-cycle of regional and local cash management solutions of all sizes and complexities to minimize deal slippage and associated revenue conversion lead time.
• Work closely with Sales, Product Management, Client Services and Operation partners to ensure client satisfaction and accurately report deal status, escalating effectively for \xe2\x80\x9con hold\xe2\x80\x9d and slow-moving deals.
• Support transformation initiatives and ensuring provision of a high-quality service delivery through effective execution of daily support operations, people and resources.
• Process and maintain the registration of customer CIB modules within the agreed SLA and administer the CIB internal records to generate daily, weekly & monthly reports accurately for departmental reference.
• Appropriately assess risk when business decisions are made with adherence to HLBB\'s policies, applicable laws, and services standard to control the issues with transparency.

Job Requirements:

• Malaysian Citizen.
• A recognized Bachelor\'s Degree/Professional Degree/ Diploma in any relevant discipline .
• Exposure in Internet Banking and IT related field are preferable.
• Fluent in written and spoken English with proficiency in Microsoft Word & Excel.

Demonstrated ability to work in a matrix environment with diverse cultures and creative problem solver.About Hong Leong BankWe are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our \xe2\x80\x9cDigital at the Core\xe2\x80\x9d ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.Realise your full potential at Hong Leong Bank by applying now.

Hong Leong Bank