Job Description

Company Description\xe2\x80\x9cTo be the most loved everyday food and groceries destination!\xe2\x80\x9d - that\'s our mission at foodpanda (small \'f\').foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world\'s leading local delivery platform operating in 70+ countries worldwideWHAT YOU WILL OWN:\xe2\x97\x8f Onboard potential foodpanda vendors on the platform via phone call & livechat\xe2\x97\x8f Assist the sales team on face-to-face/call training sessions with potential vendor\xe2\x97\x8f Provide the support to the vendors to ensure they are satisfy with foodpanda\xe2\x97\x8f Setting up relevant accounts for potential vendors for them to start selling on foodpanda\xe2\x97\x8f Provide first call resolution to the vendor if needed\xe2\x97\x8f Any other ad hoc tasks as requested by your line managerESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:\xe2\x97\x8f Highly communicative with a pleasant personality\xe2\x97\x8f Fluent in written and spoken English; spoken Mandarin/Cantonese is a plus\xe2\x97\x8f Proactive and self-motivated individual who thrives on meeting targets\xe2\x97\x8f Prior call center experience a plus, but not compulsoryWHAT WE OFFER:A top-notch office in Kuala Lumpur, Malaysia close to amazing restaurants and bars. Inside the walls of this office you\'ll find:\xe2\x97\x8f An empowering, international and agile working environment\xe2\x97\x8f Responsibility from day one in an innovative and rapidly expanding tech business\xe2\x97\x8f Regular office parties and exciting team events\xe2\x97\x8f And a bunch of cool extras including foosball tables and a table tennis table, as well as free fruits and, ofcourse, a monthly corporate allowance from foodpand

Delivery Hero