Executive, Virtual Consultant

Alor Setar, Malaysia

Job Description


Job description Execute VC\xe2\x80\x99s Campaign & Technical Plan - Prepare scripts base on campaign target audience and objective - Promotion & Scripts blasting to customer (poster, video, other marketing material) - Update customer record & data in ACORE base on campaign - Make sure to achieved monthly sales target and meet # of customer\xe2\x80\x99s engage/ consult Manage Engagement - customer consultation - Manage and update daily (personal) customer data for consultation. Merch and set daily target customer data to follow up - Blasting targeted customer with consultation and product info (poster, video, scripts, ebook, Q&A, info) and develop customer trust with good relation and communication. - Engage customer to follow up and consultation session. Communicate via call, whats Apps or Respond.io - Collect customer feedback and testimonial for - Provide consultation session. Monitor customer health status and update customer data in aafiyat green card (ACORE) - Manage sales activities with promo, offering, up sell, cross sell, down sell followed customer solution and need - Record sales transaction in ACORE Entertain all query and complaint from customer - Answer and entertain all query from customer via Respond.io, Hotline and other socmed platform - Provide 5 star level of consultation and customer experience - Process enquiry and complain received and hand over to other related department (if any) - Communicate using Q&A and simple language to answer customer question - Reply and update customer on query and complaint status from time to time
At Aafiyat, we believe it is crucial to improve the health, wellbeing, wellness and welfare of a community through a wholesome and integrative lifestyle approach. We are an organisation that strives to improve society\xe2\x80\x99s health, wellbeing, wellness and welfare through holistic and integrative lifestyle principles and values based on Quranic teachings and backed by science.
Bachelor\'s or Equivalent

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Job Detail

  • Job Id
    JD937255
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Alor Setar, Malaysia
  • Education
    Not mentioned