Job Description

Execute VC\xe2\x80\x99s Campaign & Technical Plan

• Prepare scripts base on campaign target audience and objective
• Promotion & Scripts blasting to customer (poster, video, other marketing material)
• Update customer record & data in ACORE base on campaign
• Make sure to achieved monthly sales target and meet # of customer\xe2\x80\x99s engage/ consult

Manage Engagement - customer consultation

• Manage and update daily (personal) customer data for consultation. Merch and set daily target customer data to follow up
• Blasting targeted customer with consultation and product info (poster, video, scripts, ebook, Q&A, info) and develop customer trust with good relation and communication.
• Engage customer to follow up and consultation session. Communicate via call, whats Apps or Respond.io
• Collect customer feedback and testimonial for
• Provide consultation session. Monitor customer health status and update customer data in aafiyat green card (ACORE)
• Manage sales activities with promo, offering, up sell, cross sell, down sell followed customer solution and need
• Record sales transaction in ACORE

Entertain all query and complaint from customer

• Answer and entertain all query from customer via Respond.io, Hotline and other socmed platform
• Provide 5 star level of consultation and customer experience
• Process enquiry and complain received and hand over to other related department (if any)
• Communicate using Q&A and simple language to answer customer question
• Reply and update customer on query and complaint status from time to time

Job Type: Contract Salary: RM1,800.00 - RM2,400.00 per month Schedule:

• Monday to Friday