Job Description

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people\xe2\x80\x99s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you\'ll be part of

As Nokia\'s growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

What you will learn and contribute to

The Account Manager is a sales professional with technical and business understanding of telecoms solutions, responsible for generating orders and revenues by selling Nokia\xe2\x80\x99s solutions to customer.

This specific position requires expertise in OSS domain to lead and close deals related to Nokia Digital Operations portfolio in South East Asia market. The OSS expertise is required across service & network orchestration, fulfilment, service & resource inventory, service assurance, and closed loop automation. The expertise is required to sell Nokia value proposition, influence customers and manage customer-facing expertise together with Nokia presales experts.

You will have a great opportunity to be part of Telco\xe2\x80\x99s OSS transformation programs, access to different department heads and C-Level. You are expected to make an impact on how well Nokia serves our customer because you will be the person accountable to identify and close OSS deals based on the customer needs.

Main Responsibility Areas

• Accountable for CSPs, carrying specific OSS / Digital Operations sales targets.
• Constantly interacts with key stakeholders within customers, understanding their objectives, challenges and remit to increase own effectiveness.
• Manage daily customer sales activities, ensuring customer queries are being dealt with in an effective and timely manner.
• Identifies and develops new business opportunities, in collaboration with pre-sales experts.
• Coordinates activities among sales, pre-sales and other functions based on in-depth organizational understanding (Mode of Operations, processes, etc) and relevant market knowledge, in order to meet business objectives.
• Participates in pricing strategies and contract negotiations and actively provides useful input.
• Solves complex problems based on sophisticated analytical thought and complex judgment.
• Acts as a professional leader for staff and task forces, often the most senior and recognized sales professional in a team, who serves as best practice resource.
• Communicating vital customer information internally to relevant Sales & Executive teams.
• Learn and maintain Level 1 and Level 2 subject matter expertise on our Nokia Software Digital Operations products (Nokia Orchestration Center, Nokia Assurance Center, Unified Inventory).

Follow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program)

Your skills and experience

• 10 to 20 years relevant experience with a proven track record on direct sales, selling within the Telecommunication / IT & related services industry, specifically in OSS domain as outlined above (service & network orchestration, fulfilment, inventory, assurance, and closed loop automation)
• Fluency in English language
• Proven ability to identify, qualify, negotiate and close deals
• Solid performance history of achieving and/or exceeding targets (order intake, revenues, etc.)
• Relevant experience in working with people within a matrix organization
• Building strategic working relationships and Building customer loyalties
• Strong communication, presentation skills and professional customer relationship skills
• Strong customer driven mind-set, energetic, self starter, takes initiative

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World\xe2\x80\x99s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia\xe2\x80\x99s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

Nokia