Job Description

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• Client/Stakeholder Management

o Provide superior customer service to meet on-site client\xe2\x80\x99s expectations

• Procurement & Vendor Management

o Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors\xe2\x80\x99 works)

o Assist in the procurement of vendors and services as required

• Finance Management

o Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

o Ensure prompt and accurate management of purchase orders in JDE

• Health & Safety Management

o Conduct regular audits to ensure safety procedures on site are in place and working

o Assist in carrying out safety procedures when needed

• Site Operations Management

o Assist in the implementation of Industry Best Practice operations

o Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times

o Seek ways to constantly reduce costs and improve operational standards

o Maintain premises in neat and good working condition at all times

o Maintain duplicate office keys in good order

o Assist with receptionist coverage from time to time

o Provide FM support for meeting room bookings where required

o Coordinate with pantry staff to ensure that pantry and vending machine items are always in stock

• Risk Management

o Assist in the implementation and management of property risk management program

o Support the implementation and monitoring of disaster recovering and business continuity plans

o Follow established escalation procedures and incident reporting procedures

o Adhere to Jones Lang LaSalle\xe2\x80\x99s business conduct by ensuring compliance with the firm\xe2\x80\x99s guidelines, procedures and strategies

• Achieve Key Performance Indicators and Service Level Agreement targets

• Responsible for handling of incoming and outgoing calls including distribution
• Receive, inform, guide visitors including co-ordination with employees
• Responsible for maintaining the telephone registers including call tracking
• Preparation/ updating telephone list for client
• Responsible for maintenance and upkeep of front office

• Ensure compliance of regulations / requirements of JLL management.

• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Develop the necessary policies and procedures required for all functions within the scope of Reception

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JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle