Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



LOCATIONS

Petaling Jaya



REPORTING TOAssistant Facility Manager



WORKING HOURS

Monday - Friday 8.30 am - 5.30 pm

Saturday 9.00 am - 1.00 pm



OVERVIEW

A Facilities Event/Hospitality Coordinator plans, organizes, and executes events within a company's facilities, ensuring smooth operations by managing logistics, venue setup, vendor coordination, and on-site troubleshooting. Key responsibilities include liaising with clients and vendors, coordinating technical requirements like sound and seating, managing event budgets and timelines, conducting facility walk-throughs, ensuring safety and policy adherence, and executing post-event cleanup and evaluation.



DUTIES AND RESPONSIBILITIES



Develop event concepts, manage budgets, and coordinate all logistical aspects, including venue selection, catering, entertainment, and technical equipment.

Conduct facility walk-throughs and tours, plan and manage seating arrangements, and ensure the venue setup aligns with event requirements.

Communicate with clients to understand their needs, secure and coordinate with vendors (caterers, technicians, etc.), and manage contracts.

Oversee the setup, operation, and troubleshooting of audio-visual equipment and other technical aspects of the event.

Act as the main point of contact for clients and vendors on the event day, resolve issues and challenges as they arise, and enforce facility policies.

Ensure smooth event tear-down, conduct post-event evaluations and walkthroughs, and manage the cleanup process to restore the facility.

Track event expenses and income, prepare billing statements, and maintain event-related databases and reports.

Coordinate with maintenance staff for pre- and post-event facility checks, manage inventory of supplies, and ensure event safety and compliance.

A focus on high-quality service to clients and guests.

The capacity to adapt to different situations and maintain composure under pressure.



KEY PERFORMANCE MEASURESUninterrupted events

100% compliance of site to key client and internal audits

Meet or exceed Client Satisfaction survey targets

Ensure 100% safety and regulatory compliance

Continuously improving service

Excellent Response and Reporting



EMPLOYEE SPECIFICATIONS

KEY COMPETENCIESDiploma in Hospitality Management or Facilities Management

Minimum 3 years' experience in facilities management or building operations with knowledge of soft services and exposure in the hotel industry will be an advantage.

Able to work under pressure and in a fast-changing environment

Fluent in Bahasa Malaysia and English



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.