Job Description

Single Point of Contact (SPOC) for the Client and will be responsible for:

• Ensuring a high level of client satisfaction, establishing and managing the service delivery team, delivering key initiatives as well as ensuring consistency in processes, systems, and reporting
• Ensuring the efficient and consistent operation of all facility activities to meet contractual obligations with respect to the scope of the work portfolio of the client throughout
• Achieving the client\xe2\x80\x99s outsourcing objectives of cost savings, high quality, consistency, and risk management

Manage Site Operations

• Assist in the implementation of Industry Best Practice operations
• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
• Seek ways to constantly reduce costs and improve operational standards
• Maintain premises in neat and good working condition at all times
• Provide FM support for meeting room bookings where required
• Coordinate with pantry staff to ensure that pantry and vending machine items are always in stock

Vendor Management

• Manage multiple vendors including hard and soft skills to deliver services on time and within budget
• Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as JLL procurement best practices
• Be responsible for the achievement of the key performance indicators, service levels, and other measures as contracted
• Implement and manage the change control process

Finance, Budget and Admin Management

• Work with Facilities Manager & Finance to track spending, vendor cost and plan of finance budgets.
• Ensure timely submission of finance report / billing
• Track, collate and submit of vendor cost and invoices for reporting
• Source and prepare quote for submission to client
• Provide administrative support to the team as required

Project Management

• Collate and evaluate of submitted vendor quotations, consolidate and prepare and submission of formal quotation to manager as per specification and requirement
• Conduct of project meetings; provide progressive updates of project to the manager and client
• Submission of project progress & completion reports, prepare and process of project claims and invoicing

HSSE Management (Health, Safety, Security & Environment)

• Perform site inspection regularly and conduct periodic safety site-walks
• Assist in carrying out safety procedures when needed
• Ensure that all work carried out on site by vendors comply with the required permitting processes (e.g. permit to work, MSRA, etc.) and safety requirements
• Conduct toolbox, LFI sharing
• Complete PTW training and assessment.
• Particiapate in incident investgation

Location:On-site \xe2\x80\x93Penang, MalaysiaJLL Privacy NoticeJLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.

Jones Lang LaSalle