Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades or technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.This person will report directly to the Account Director. This role will also act as the single point of contact to stakeholder for operational issues.Responsibilities
Acts as single point of contact and accountability to the account
Oversee key services, including operational management, contract management and client relationship management
Establish and continually improve service delivery model, ensuring client service response goals are met
Oversee audits to ensure compliance with management and operations standards
Measures and monitors Key Performance Goals
Provide input on monthly/quarterly/annual reporting
Provide leadership, mentoring, and coaching to a staff of direct reports
Participate in Quarterly Business Review (QBR) Meetings with the regional accounts teamQualification and Experience Required:Degree in Engineering any related, Business, Economics10 years of related Facilities Management experienceSenior management and stakeholders\xe2\x80\x99 management skills are requiredFamiliar with CMMS systemClient orientatedManpower managementAble to manage Vendors / SuppliersFluency in English (written & verbal)Able to generate and manage budgetLocation:On-site \xe2\x80\x93Selangor, MalaysiaJLL Privacy NoticeJLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.

Jones Lang LaSalle