Job Description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.


Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.


This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.





We are seeking a dedicated and customer-focused F&B Attendant to join our team in Kuala Lumpur, Malaysia. As an F&B Attendant, you will play a crucial role in providing exceptional dining experiences to our guests while maintaining high standards of service and efficiency.

Greet and seat guests in a friendly and professional manner Take food and beverage orders accurately and efficiently Serve food and beverages according to established standards and procedures Prepare and present bills, process payments, and handle cash transactions Maintain cleanliness and organization of dining areas, tables, and service stations Assist in daily setup, restocking, and inventory management Ensure compliance with food safety, hygiene, and sanitation regulations Collaborate with kitchen staff to ensure timely and accurate food preparation Address guest inquiries and concerns promptly and courteously Participate in team meetings and training sessions to enhance service quality Assist in special events and catering services as needed Positions are open for Malaysians & Permanent Resident only


Qualifications

Previous experience in food and beverage service is preferred Excellent communication skills and a friendly, positive attitude Strong customer service orientation with the ability to anticipate guest needs Flexibility to work in shifts, including evenings, weekends, and public holidays Basic English communication skills; proficiency in Malay is an advantage Knowledge of food and beverage preparation and service techniques Familiarity with HACCP standards and food safety regulations Physical stamina to stand and walk for extended periods Basic math skills for handling cash transactions and bill calculations Ability to work efficiently in a fast-paced environment Team player with a willingness to assist colleagues as needed Neat and professional appearance Fresh Graduate are welcome to apply


Additional Information

Join us at Accor, where

life pulses

with

passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.


By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.


You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!


You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.


Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality

is

a

work

of

heart

,

Join

us and

become

a

Heartist

.