Previous experience as a barista or in a similar role preferred.
Knowledge of coffee brewing techniques and espresso machine operation.
Excellent customer service skills with a friendly and approachable demeanor.
Ability to multitask and work in a fast-paced environment while maintaining attention to detail.
Basic math skills for cash handling and order processing.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Ability to stand for extended periods and handle food and beverages.
Comfortable working in a busy, sometimes noisy environment.
Willingness to adhere to uniform and grooming standards.
Tanggungjawab
Greet customers warmly, assist with menu selections, and take orders accurately. Provide recommendations and ensure customer satisfaction throughout their visit.
Prepare and serve a variety of coffee and other beverages, including espresso drinks, brewed coffee, and specialty drinks according to cafe recipes and standards. Ensure quality and consistency in every beverage served.
Input orders into the POS system accurately, collaborate with kitchen staff for food orders, and prioritize tasks to ensure timely delivery of orders to customers. Some examples of collaboration would include preparing fresh ingredients and assembling of sandwiches.
Handle cash and card transactions accurately, process payments, and provide customers with receipts. Maintain the cash register and balance cash drawer at the end of each shift.
Keeping FOH and shared kitchen area clean and organized, including wiping tables, sweeping floors, and sanitizing high-touch surfaces and maintaining cleanliness and orderliness in the coffee preparation area.
Promote cafe specials, new coffee blends, and additional menu items to customers. Upsell supplementary items such as pastries, desserts, or merchandise to enhance the customer experience and increase sales.
Adhere to all food safety and hygiene standards, as well as cafe policies and procedures. Always ensure compliance with health and safety regulations.
Work collaboratively with other FOH and back-of-house staff to provide efficient service and maintain a positive work environment. Communicate effectively with team members and management to address any issues or concerns.
Manfaat
Earned Wage Access (EWA)
Medical and dental claim
Allowances
Manfaat tambahan
Medical Insurance
Kemahiran Coffee knowledge Customer service Food Preparation Food and Beverage Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.