Job Description

As a Travel Centre Executive, you will be based in Startek Ara Damansara and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. \xe6\x82\xa8\xe5\xb0\x86\xe9\xa9\xbb\xe6\x89\x8e\xe5\x9c\xa8 Ara Damansara \xe7\x9a\x84Startek \xe5\xb9\xb6\xe6\x8b\x85\xe4\xbb\xbb\xe5\xae\xa2\xe6\x9c\x8d\xe4\xba\xba\xe5\x91\x98\xef\xbc\x8c\xe6\x8f\x90\xe4\xbe\x9b\xe4\xba\xa7\xe5\x93\x81/\xe6\x9c\x8d\xe5\x8a\xa1\xe4\xbf\xa1\xe6\x81\xaf\xef\xbc\x8c\xe5\xb9\xb6\xe5\x87\x86\xe7\xa1\xae\xe9\xab\x98\xe6\x95\x88\xe5\x9c\xb0\xe8\xa7\xa3\xe5\x86\xb3\xe6\x88\x91\xe4\xbb\xac\xe7\x9a\x84\xe5\xae\xa2\xe6\x88\xb7/\xe5\xb8\x90\xe6\x88\xb7\xe5\x8f\xaf\xe8\x83\xbd\xe9\x9d\xa2\xe4\xb8\xb4\xe7\x9a\x84\xe4\xbb\xbb\xe4\xbd\x95\xe6\x96\xb0\xe5\x87\xba\xe7\x8e\xb0\xe7\x9a\x84\xe9\x97\xae\xe9\xa2\x98\xe3\x80\x82 If this sounds like something you may be a good fit for, Read ON!! You will play an important role in:

• To handle all inbound calls pertaining to hotel reservations and travel product information and other inquiries.
• To exceed customers\' expectations in terms of customer service & accurate information.
• To be able to provide information related to travel and tours for customers\' convenient traveling.

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• \xe5\x9c\xa8\xe5\xae\xa2\xe6\x88\xb7\xe6\x9c\x8d\xe5\x8a\xa1\xe5\x92\x8c\xe5\x87\x86\xe7\xa1\xae\xe4\xbf\xa1\xe6\x81\xaf\xe6\x96\xb9\xe9\x9d\xa2, \xe5\xb9\xb6\xe8\xb6\x85\xe8\xb6\x8a\xe5\xae\xa2\xe6\x88\xb7\xe7\x9a\x84\xe6\x9c\x9f\xe6\x9c\x9b\xe3\x80\x82
• \xe4\xb8\xba\xe5\xae\xa2\xe6\x88\xb7\xe6\x8f\x90\xe4\xbe\x9b\xe6\x96\xb9\xe4\xbe\xbf\xe5\x87\xba\xe8\xa1\x8c\xe7\x9a\x84\xe6\x97\x85\xe6\xb8\xb8\xe5\x92\x8c\xe6\x97\x85\xe6\xb8\xb8\xe7\x9b\xb8\xe5\x85\xb3\xe4\xbf\xa1\xe6\x81\xaf\xe3\x80\x82

REQUIREMENTS:

• Required language(s): Cantonese & Mandarin (as the role requires candidates to liaise with our overseas clients). Fluent spoken English will be an added advantage.
• Working experience in the service industry will be an added advantage for this position
• Fresh graduates from Tourism & Hospitality who are interested to start their career in a call center are also encouraged to apply \xe2\x80\x93 Full Training Provided
• Candidates must be willing to work in shifts (weekdays nights, full days on weekends, and public holidays)
• Applicant must be willing to work in Ara Damansara, Petaling Jaya

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• \xe6\x9c\x8d\xe5\x8a\xa1\xe8\xa1\x8c\xe4\xb8\x9a\xe7\x9a\x84\xe5\xb7\xa5\xe4\xbd\x9c\xe7\xbb\x8f\xe9\xaa\x8c\xe5\xb0\x86\xe6\x98\xaf\xe8\xaf\xa5\xe8\x81\x8c\xe4\xbd\x8d\xe7\x9a\x84\xe9\xa2\x9d\xe5\xa4\x96\xe4\xbc\x98\xe5\x8a\xbf
• \xe4\xb9\x9f\xe9\xbc\x93\xe5\x8a\xb1\xe6\x9c\x89\xe5\x85\xb4\xe8\xb6\xa3\xe5\x9c\xa8\xe5\x91\xbc\xe5\x8f\xab\xe4\xb8\xad\xe5\xbf\x83\xe5\xbc\x80\xe5\xa7\x8b\xe8\x81\x8c\xe4\xb8\x9a\xe7\x94\x9f\xe6\xb6\xaf\xe7\x9a\x84\xe6\x97\x85\xe6\xb8\xb8\xe4\xb8\x8e\xe9\x85\x92\xe5\xba\x97\xe4\xb8\x9a\xe7\x9a\x84\xe5\xba\x94\xe5\xb1\x8a\xe6\xaf\x95\xe4\xb8\x9a\xe7\x94\x9f\xe7\x94\xb3\xe8\xaf\xb7 - \xe6\x8f\x90\xe4\xbe\x9b\xe5\x85\xa8\xe9\x9d\xa2\xe5\x9f\xb9\xe8\xae\xad
• \xe5\x80\x99\xe9\x80\x89\xe4\xba\xba\xe5\xbf\x85\xe9\xa1\xbb\xe6\x84\xbf\xe6\x84\x8f\xe8\xbd\xae\xe7\x8f\xad\xe5\xb7\xa5\xe4\xbd\x9c\xef\xbc\x88\xe5\xb7\xa5\xe4\xbd\x9c\xe6\x97\xa5\xe6\x99\x9a\xe4\xb8\x8a\xe3\x80\x81\xe5\x91\xa8\xe6\x9c\xab\xe5\x85\xa8\xe5\xa4\xa9\xe5\x92\x8c\xe5\x85\xac\xe5\x85\xb1\xe5\x81\x87\xe6\x9c\x9f\xef\xbc\x89
• \xe7\x94\xb3\xe8\xaf\xb7\xe4\xba\xba\xe5\xbf\x85\xe9\xa1\xbb\xe6\x84\xbf\xe6\x84\x8f\xe5\x9c\xa8\xe5\x85\xab\xe6\x89\x93\xe7\x81\xb5\xe5\x86\x8d\xe4\xb9\x9f\xe7\x9a\x84\xe9\x98\xbf\xe6\x8b\x89\xe7\x99\xbd\xe6\xb2\x99\xe7\xbd\x97\xe5\xb7\xa5\xe4\xbd\x9c

SALARY & BENEFITS:

• 5 working days in a week
• EPF & Socso
• Annual leaves
• Medical leaves
• Quarterly staff recognition and appreciation
• Rest & relax area
• Staff recognition and appreciation
• Free Shuttle Van back and forth between Ara Damansara Lrt Station and office.

CAREER PROSPECT:

• Travel Centre Executive > Senior Travel Centre Executive > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager.
• IJP \xe2\x80\x93 Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.

\xe8\x96\xaa\xe8\xb5\x84\xef\xbc\x9a RM3,000.00\xe8\x87\xb3RM4,250.00\xef\xbc\x88\xe6\xaf\x8f\xe6\x9c\x88 \xef\xbc\x89 \xe9\xa2\x84\xe6\x9c\x9f\xe5\xbc\x80\xe5\xa7\x8b\xe6\x97\xa5\xe6\x9c\x9f\xef\xbc\x9a 22-02-2023