Key Responsibilities

GENERAL:
Field Services Operations - Field Engineer/Technician job role is to perform operation and maintenance (O&M) support for corrective and preventive maintenance and as a bridge between Field Service Operation and Project Roll out to fulfil both side requirement without impacting network performance jeopardies Project implementation schedule

RESPONSIBILITIES:
To perform 1st Level field troubleshooting (corrective maintenance) on access layer LTE/5G network elements and services.
To ensure fault restoration is within the SLA.
To perform preventive maintenance (by schedule frequency). IN ORDER TO improve the network stability such as intermittent and repeated faults.
To execute and handle assigned WFM-IFS WO within a certain time frame and ensure all the WO meet SLA.
To ensure Apparatus Assignment (AA) are in place.
Accountable for day-to-day execution, project acceptance, and documentation sign-off IN ORDER TO meet rollout implementation quality and fulfil customer demand.
Required to standby for 24x7 duty roster.
Produce require routine report.

Key Requirements:
EXPERIENCE:
Years of experience: 2-5 years in Telecommunications industry
Qualification: Diploma/Degree in Telecommunication Engineering/Computer or any other relevant field
Minimum 2 year working experience in Field operation processes and tools management
Relevant knowledge in Field operation Health, Safety and Environmental
Certification: Working at height (WAH), CIDB, TM NIOSH Safety Passport (Mandatory)
Equipped with some level of knowledge in LTE/5G networks

BUSINESS & HUMAN COMPETENCE:
Fluent in written and spoken English
Verbal communication skills
Relevant experience in MS-Office, reporting and presentation skill
Be able to work independently with minimal supervision
Able to work and co-operate in a team
Able to work or support when needed
Industry
Telecommunication
Status
Contract
Function
Engineer
Working Hour
NORMAL
Language
English, Melayu