Job Description

Responsibilities:
As a Field Service Engineer (Technician) in the Company, you are expected to support our Aftersales department. The primary role of this position is to assist the Head of Aftersales to coordinate the management of the companys technical department comprising of the followings:
xc2xb7 Responsible for all installation, troubleshoot & repair, maintenance, service calls, and delivery of equipment to customers.
xc2xb7 Maintain a journal of all service calls, tools listings and repairs.
xc2xb7 Coordinate with Office Administrator for the issue of invoice for service calls, repair work done and parts replaced.
xc2xb7 To support the Technical and Head of After Sales with the coordination of daily service schedules by ensuring that all job assignments are attended to in a timely and efficient manner.
xc2xb7 To provide fast, efficient and proactive customer service for all our clients, covering service installations, complaints, service and maintenance.
xc2xb7 Coordinating and responding to all requests of internal meetings.
xc2xb7 Assist the Store Coordinator with all stock and spare part stock checks and inventory management.
xc2xb7 Assist when needed, the logistics for delivery of new equipment installations, receiving of goods and local transportation arrangements.
xc2xb7 To assist with the upkeep of the showroom and ensure that all equipment are in good working condition on a daily basis.
xc2xb7 Represent the Company in a professional manner always as an ambassador of the Company.
Requirements
Requirements:
xc2xb7 Ability to work well in a team and is highly motivated.
xc2xb7 Punctuality is important, please be on time for all duties and when reporting to work daily.
xc2xb7 Always maintain a high level of enthusiasm with all colleagues and customers.
xc2xb7 Understand the company missions and business vision.
xc2xb7 Able to multitask, be organized, tidy and detailed orientated.
xc2xb7 Able to communicate at all levels confidently.
xc2xb7 Have good product knowledge of all products and services offered by the Company.
xc2xb7 Have good communication skill with customers and/or their representatives.
xc2xb7 Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering Mechanical/Electric & Electronic or equivalent.
xc2xb7 Have a basic knowledge in IT will an added advantage.
xc2xb7 Required language(s): Good command of written and spoken English
xc2xb7 At least 1 year of working experience in the related field is required for this position.
xc2xb7 Candidates with experience in repairing and maintaining fitness equipment will be advantageous. Fresh graduates are welcome to apply.
xc2xb7 Preferably non-executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent.
Benefits

• Coverage for Group Surgery & Hospitalization
• Flexi Benefits
• Free Parking
• Complimentary gym membership
• Complimentary e-learning access
• Opportunity for job promotion