Provide technical support and service barcode equipment (printer & scanner) at customer site.
Manage all on-site & in-house installation, repair, maintenance and test tasks.
Diagnose errors or technical problems and determine proper solutions.
Comprehend customer requirements and make appropriate recommendations /briefings.
Build positive relationships with customers.
Produce timely and detailed service reports.
Propose the service contract.
Do & submit quotation to customer.
Visiting the customer to gather information competitor (label, ribbon & printer) & old printer model.
To promote Printer, Ribbon and Label.
Installation printer driver and Software and support them.
Other ad-hoc duties as assign.
Requirements:
Candidate must possess at least Diploma / Bachelor's Degree in Electrical / Electronic or equivalent.
Must be able to work independently with little supervision.
Strong service orientation.
Good analytical, troubleshooting and communication skills; both verbally and in writing.
Possess own transport.
Job Type: Full-time
Pay: RM2,900.00 - RM3,500.00 per month
Work Location: In person
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