Field Support Engineer (networking)

Bayan Lepas, Pulau Pinang, Malaysia

Bright Prospect

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Job Description

Location: Bayan Lepas, Penang
s:

Install, maintain, and troubleshoot communication networks for clients while ensuring system stability.
Collaborate with IT teams to diagnose and resolve technical issues, including managing customer support tickets.
Perform routine checks to maintain service quality and prevent potential network failures.
Track network issues and resolutions through a ticketing system, ensuring proper documentation.
Support IT teams in expanding and optimizing regional IT infrastructure.
Assist the Network Operations Center (NOC), provide field support, and help protect network infrastructure.

Job Requirements:

At least a Diploma or Professional Certification in IT, Computer Science, Telecommunications, or related fields.
Possess strong troubleshooting, IT, and communication skills.
Proficiency in English is required.
Willing to travel.
Fresh graduates with a strong willingness to learn are encouraged to apply.
Passionate, self-motivated, and independent.

Others Information:

1-year contract with potential for permanent conversion.

For those who have what it takes, please send in resume to:
Recruitment Consultant: Lara
Email : lara@brightprospect.com.my
Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd
Lot No.28-03, 28th Floor, Public Bank Tower,
No.19, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor.
Tel : 607 -2233 228

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