Job Description

Why Join Us?

At DCAP, we've been building

AI-powered FinTech

in Malaysia for 5 solid years--and now we're scaling fast. We want people who aren't afraid to think big. If you're looking to accelerate your career and gain real AI know-how with an ambitious team, this is your moment to shine!

Ever wondered how AI adoption translates into real business cases and everyday impact?

At DCAP, you'll gain hands-on experience with AI applications that are reshaping the fintech landscape and

making sure your career stays future relevant.

What You'll Do

Visit customers to negotiate repayment plans and collect outstanding loan payments. Close monitoring and follow up of delinquent of each bucket. Prepare and submit daily/weekly reports on collection performance, NPL recovery status, and site visit outcomes. Engage customers to agree on repayment schedules, restructuring plans, or partial settlements. Escalate unresolved cases to senior management as needed. Develop and maintain documentation for all collection strategies, including procedures, policies and guidelines. Collaborate with cross functional teams, including collections, operations, risk, compliance and finance to ensure that collection activities are aligned with company goals.

Join Us If You

Agile and enjoy working in face-paced environment. More than 1 year of experience in debt collection or related field. Strong communication and negotiation skills with the ability to resolve dispute and negotiate payment arrangements. Strong organizational and time management skills, with the ability to manage large accounts and priorities. Knowledge of debt collection regulations and best practices. Proficient in basic computer skills, including MS Office and collection software. Proficient in map reading and navigation. Possess own transport (motorbike/car) and valid driving license.

With us, you'll enjoy:

Competitive Salary & Commissions

- Your hard work pays off!

Health & Wellness Benefits

- Because your well-being matters.

Professional Development Opportunities

- Grow with us.

Collaborative & Supportive Work Environment

- Thrive in a team that has your back!

Why You'll Love This Role:

VCs-Backed Startup

:With the support of big and well-known investors, we're positioned for long term success.

Work alongside experienced leaders and innovators

:Who are passionate about cutting-edge technology.

Career Development

: Be the pioneer key player in a collaborative environment.

Make a Real Impact

: Your contribution will directly shape the future of our products and the financing industry.
Job Type: Full-time

Benefits:

Health insurance Opportunities for promotion
Work Location: In person